Branch Manager - Staffing Operations (Pune & Ahmedabad)

We are hiring for both Pune & Ahmedabad locations.

About Us:

ManpowerGroup India is a leading workforce-solutions company, offering end-to-end HR services - from permanent and contract staffing to recruitment process outsourcing, payroll support, workforce consulting, talent assessment and development. We serve a wide range of industries and bring together global best practices with deep local market expertise to deliver flexible, scalable staffing solutions.

Key Responsibilities:

Strategy & Planning

• Support the Regional Operations Head West in creating the 3-year strategy and annual budgets.

Team Operations

• Handle HR operations escalations and ensure timely resolutions.
• Manage team performance through reviews and activity tracking.
• Ensure budgets, resources, and productivity goals are met.
• Share regular performance reports and help improve processes.

People Management

• Recruit and onboard key team members.
• Guide, coach, and motivate the team to meet goals.
• Identify training needs and work with the Business Head and Training team on development plans.

Client Service

• Build strong relationships with key regional clients.
• Understand client challenges and offer effective solutions.

Business Development

• Acquire new clients.
• Grow business from existing clients through strong service and delivery.

Education & Experience:

• Postgraduate degree in Business Management (any discipline).
• 8+ years in operations and statutory compliance; experience in recruitment/staffing is an advantage.
• Proven ability to lead teams, manage profit centres, build networks, and deliver strong customer service.

Core Competencies:

Strategic Thinking & Planning: Thinks ahead and creates clear, practical plans.

Team Building & People Development: Builds strong, collaborative teams.

Driving Results & Excellence: Sets high standards and continuously improves.

Managing Change: Adapts quickly and helps others navigate change.

Customer Focus: Understands client needs and delivers value.

Communication: Communicates clearly and adjusts to the audience.