Branch Manager - Mumbai

Company Description

Aardour Worldwide Logistics Pvt Ltd, established in 2014, is a trusted provider of comprehensive logistics solutions. Specializing in Air Freight, Ocean Freight, Warehousing, Custom Clearance, and Project Logistics, the company is committed to delivering seamless and efficient services. With a focus on quality and customer satisfaction, Aardour Worldwide Logistics supports businesses in optimizing their supply chain needs. The organization has established a strong presence in the logistics industry, delivering tailored solutions to diverse clients.

Job Description

Company Aardour Worldwide Logistics Pvt. Ltd.

Location Mumbai

Job type - full time (Permanent)

Industry Freight Forwarding only

Key Responsibilities

1. Achieve budgeted net margin month-on-month for the Branch.

2. Control OPEX and ensure alignment with gross margins.

3. Should have knowledge of at least three products out of 5 (Air Imports/Air

Exports /Ocean Imports/Ocean Exports/Custom Clearance)

4. Monitor and manage account receivables with a focus on timely and accurate

billing and DSO.

5. Meet Personal KPIs and financial targets.

6. Drive yield enhancement across all Lines of Business (LOBs).

6. Ensure smooth functioning of all operations across departments and lines of

business.

7. Implement and monitor quality compliance and operational standards.

8. Respond promptly to RFQs and coordinate with overseas partners.

9. Mitigate risk through sound risk management controls and procedures.

11. Drive business development and increase the client base.

12. Conduct regular client visits, generate personal gross margins, and manage

key accounts.

13. Lead sales management, including reviews, analytics, and target setting for

sales teams.

14. Focus on the development of major trade routes and key verticals with

budgeting plans in place.

15. Build and maintain strong relationships with carriers for better space and rates.

16. Oversee general management and cross-departmental coordination.

17. Ensure acquisition and retention of quality manpower.

18. Initiate HR and team-building activities to maintain a motivated and engaged

workforce.

19. Train and develop staff with a clear focus on succession planning.

20. Define KRAs and job profiles for Assistant Managers and above.

21. Conduct timely and structured performance appraisals linked to measurable

outcomes.

22. Ensure clear and effective communication across all staff.

23. Promote a culture of service excellence and monitor CRM performance

regularly.

Qualifications

Bachelors or Masters degree in Logistics, Supply Chain, International Business,

or related field.

812 years of experience in freight forwarding/logistics with 35 years in a

managerial role.

In-depth knowledge of air/ocean/road freight, customs compliance and

documentation.

Proven leadership and team management skills.

Strong analytical, communication, and interpersonal abilities.This is a full-time, on-site role located in Mumbai for a Branch Manager at Aardour Worldwide Logistics. The Branch Manager will oversee branch operations, lead a team, and ensure operational efficiency. Responsibilities include managing customer relationships, developing and implementing sales strategies, monitoring revenue and budgets, and ensuring compliance with company policies and industry standards. The individual will also be responsible for staff training and development, as well as implementing strategies to achieve business growth and profitability.

Qualifications

• Proven leadership, team management, and organizational skills
• Proficiency in logistics operations including Air Freight, Ocean Freight, Warehousing, and Custom Clearance
• Strong business development, sales strategy, and client relationship management abilities
• Financial acumen, including experience with budgeting and revenue management
• Excellent communication and problem-solving skills
• Ability to work independently and maintain attention to detail in a fast-paced environment
• Bachelors degree in Logistics, Supply Chain Management, Business Administration, or a related field
• Experience in the logistics sector, particularly in branch operations, is a plus