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Branch Manager

Kotak Mahindra Bank

5 - 10 years

Chennai

Posted: 15/01/2026

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Job Description

Job Description:

As a Branch Manager in the Retail Liabilities vertical, you will be responsible for driving business growth, ensuring operational excellence, and delivering superior customer service.

This role demands a dynamic leader with strong sales acumen, regulatory awareness, and the ability to manage a high-performing team.

You will oversee the branchs profitability, compliance, and customer engagement, while also promoting cross-selling of financial products


Responsibilities:


  • Drive enhancement of the deposit pool from existing and new customers.
  • Ensure high standards of customer service delivery across all touchpoints.
  • Promote and achieve cross-selling targets for non-deposit products.
  • Lead sales initiatives for Mutual Funds and Insurance products.
  • Generate fee-based income through strategic product offerings.
  • Oversee branch administration and ensure smooth day-to-day operations.
  • Ensure full compliance with regulatory and internal guidelines.
  • Foster a productive and motivated branch team environment.
  • Take ownership of the branchs Profit & Loss and break-even performance.

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