Work with management in establishing growth, sales, and profit objectives for the Gold Loan department;

provide input to these objectives and to the manner in which performance will be measured and

controlled.

Ensure training & development of all Gold Loan Staffs

Ensuring basic operational hygiene, while following product guidelines & laid-down process

Oversee the proper security & storage of Gold packets

Ensuring optimum customer service.

Maintain current knowledge of the guidelines of the Reserve Bank of India and all other regulatory

authorities relating to Gold Loan operations

Ensure that all reporting and management information is provided on a timely basis to the higher

management

Conduct regularly scheduled sales and customer service meetings; actively encourages staff to build

customer relationships

Regular Branch Visit , DSC & active participation in all kind of promotional & marketing activities.

Implement strategies to achieve financial targets and qualitative goals assigned to the branch as part of

Banks overall strategic plan

Review Gold Loan Valuers performance throughout the probationary period and on an annual basis

thereafter. Supervising assayers daily activity

Develop forecasts, financial objectives and business plans

Performing such other tasks as maybe assigned by the Management

Replying to concurrent Audit

Tracking Margin Money scenarios & ensuring collection of all Overdue

Organizing Auction of Gold Loan , as per requirement

Ensure to achieving the disbursement , booksize and collection target month on month.

Ensuring timely renewal of Gold Loan, A/Cs, thus arresting portfolio erosion and Any other duties as may be

assigned

Supervision of Valuation process

Need to actively engage in implementation of the New Gold Loan System.

Branch Incharge - Gold Loan