Branch Head (Logistics)

Role Purpose

Act as the CEO of the allocated Branch and continuously developing business by achieving business targets by creating, retaining and growing customer base in the region while ensuring customer satisfaction and achieving assigned revenue targets for the region as well as discharging administrative responsibilites.

Roles & Responsibilities

Managing the entire Branch right from Business Development, Operations and Administrative matters.

Conducting market analysis and identify potential customers using various sources such as carriers, trade journals, networking insights and use those for actively selling ocean products.

Collecting data from potential/existing customers and other sources on competitor moves, business lost to competitors and reasons.

Finalizing sales plans in consultation with the sales team/ agents

Preparation of customer visit plans for the sales /regional managers based on existing and potential revenue growth opportunities.

Develop relationships with regional /local offices of global accounts and ensure complete customer satisfaction.

Building strong relationships with the high value key accounts (existing /potential) to enhance the revenue potential in coordination with domestic/regional sales managers/team.

Ensure vendor registration with all the major exporters and importers along with appropriate long term relationship development strategies.