Job Title: Content Writer/Editor
Summary:
We are looking for a talented, highly skilled and creative content editor to join our team and produce engaging and informative content for our major clients /projects. The editor will be responsible for proofreading, editing, and writing content for Trust & Safety business that meets the client’s requirements and goals.
Scope of Work:
● Understand the client requirements and follow their guidelines, tone, and style to edit the content
● Edit and proofread content for grammar, spelling, punctuation, readability, clarity, and accuracy
● Rephrase and edit the language in the policies and workflow guidelines
● Update existing content and make revisions as per client feedback or changes in the project scope
● Interpret complex content that requires specialised knowledge and language, making it understandable or readable for the intended audience
● Extract/ review content with higher degree of efficiency for quality and productivity
● Collaborate with the KM Services team, policy team and stakeholders to understand the content related project requirements and design specific style guidelines
Additional:
● Assist in developing style guides for content production at scale
● Identify and correct problems in our knowledge repository using a variety of industry standards
Skills Required:
● Excellent writing and editing skills: A content editor must be able to write / edit content so that it is clear, concise and error-free. They must also be able to identify and correct grammar, spelling, and punctuation errors.
● Strong attention to detail: A content editor must be able to pay close attention to detail and identify any errors in content.
● Research skills: A content writer should be able to conduct thorough research to verify and ensure the content presented is accurate. Evaluate the quality of the article and summarize complex information in a clear and concise way.
● Knowledge of grammar and style guidelines: A content editor must be familiar with grammar and style guidelines for the type of content they are editing. This includes understanding the rules of grammar, punctuation, and spelling, as well as the style guide maintained in the team for the client
● Ability to work independently and as part of a team: A content editor must be able to work independently to proofread and edit content, but they must also be able to work as part of a team to collaborate on projects. They must be able to communicate effectively with multiple stakeholders and team members to ensure that content is consistent and meets the needs of the target audience.
● Creativity and innovation: A content editor must be able to think creatively and come up with new ideas to improve content. They must also be able to innovate and find new ways to improve the editing process.
● Problem-solving skills: A content editor must be able to identify and solve problems with content. They must be able to think critically and come up with creative solutions to problems.
● Time management skills: A content editor must be able to manage their time effectively to meet deadlines. They must also be able to prioritize tasks and work efficiently to get the job done.
● Stakeholder Management skills: A content editor must be able to communicate effectively with clients and customers to ensure that their needs are met. They must be able to listen to feedback and make changes and recommendations to the content as needed.
● Adaptability: A content editor must be able to adapt to changes in the client ecosystem and needs of the target audience. They must be willing to learn new things and change their approach to editing as needed.
Qualifications:
● Bachelor's degree in English, linguistics, or a related field
● 4+ years of experience in content writing and/or editing
● Excellent writing and editing skills
● Attention to detail
● Ability to work independently and as part of a team
● Good to have Skills : Strong understanding of natural language processing, machine learning, and information retrieval