Boutique Excellence Manager(Zoya)

Job Requirements

Job Description: Boutique Excellence Manager (Zoya) at Titan

Company Overview:

Titan is a leading Indian multinational company that specializes in manufacturing and retailing of watches, jewelry, eyewear, and other accessories. With a strong presence in over 32 countries, Titan is known for its innovative designs, quality products, and exceptional customer service. We are currently seeking a highly motivated and experienced Boutique Excellence Manager for our Zoya brand in Bengaluru, Karnataka, India.

Job Title: Boutique Excellence Manager (Zoya)

Job Type: Full-Time

Job Category: Jewellery-SMR

Department: Retail Store-Zoya

Location: Bengaluru, Karnataka, India

Additional Parameters:

- Minimum 5 years of experience in luxury retail management

- Strong knowledge of the jewelry industry and market trends

- Excellent communication and interpersonal skills

- Ability to lead and motivate a team

- Proficient in MS Office and other retail software

- Willingness to work flexible hours, including weekends and holidays

Job Summary:

As a Boutique Excellence Manager for Zoya, you will be responsible for overseeing the overall operations of the retail store and ensuring the highest level of customer satisfaction. You will be responsible for managing the sales team, maintaining inventory levels, and driving sales and profitability. You will also be responsible for maintaining the brand image and ensuring that all customers have a memorable shopping experience.

Key Responsibilities:

- Develop and implement sales strategies to achieve targets and increase profitability

- Manage and motivate the sales team to meet and exceed sales goals

- Monitor and analyze sales performance and provide regular reports to the management

- Maintain inventory levels and ensure timely replenishment

- Ensure visual merchandising standards are met and the store is always presentable

- Train and develop the sales team on product knowledge, sales techniques, and customer service

- Handle customer complaints and resolve any issues in a timely and professional manner

- Conduct regular store audits to ensure compliance with company policies and procedures

- Collaborate with the marketing team to plan and execute promotional events and campaigns

- Stay updated on industry trends and competitor activities

- Maintain a positive and professional relationship with customers and build a loyal customer base

Qualifications:

- Bachelor's degree in Business Administration, Marketing, or a related field

- Minimum 5 years of experience in luxury retail management, preferably in the jewelry industry

- Proven track record of meeting and exceeding sales targets

- Strong leadership and team management skills

- Excellent communication and interpersonal skills

- Ability to work in a fast-paced and dynamic environment

- Passion for jewelry and knowledge of current market trends

- Proficient in MS Office and retail software

- Willingness to work flexible hours, including weekends and holidays

If you are a dynamic and results-driven individual with a passion for luxury retail and jewelry, we would love to hear from you. Join our team at Titan and be a part of our journey towards excellence.