To handle all room reservations over digital media (Telephonic, WhatsApp etc.) for the Company
To understand and pass on the Companys accommodation policy on reservations and cancellations
To lead the team of Central Reservation Executives and monitor their performance
To raise and close any concerns raised by the customers during their stay
To handle reservations of Villa & Hotel categories of the Company offerings
To handle external systems like channel manager, web booking engines, OTA extranets etc
To conduct pricing analytics on regular basis for each business location and suggest price ranges
To perform competitive analysis for each location and suggest modifications in our listings
To create daily MIS reports and submit them to the reporting manager

Booking Manager