Billing Manager

Optum is a global organization that brings together technology, data and people to help millions live healthier lives. The work you do will directly improve health outcomes by connecting individuals with the care, pharmacy benefits and support they need. At Optum, you will find a culture built on inclusion, collaboration, growth opportunities and a shared mission of advancing health optimization at scale.

Primary Responsibilities

Billing & Reconciliation

• Initiate and manage periodic billing processes and prepare reconciliations
• Perform prebilling and postbilling analytics, forecasting, and reporting
• Review billing variances on production days and resolve issues through analysis
• Understand accounting impacts and handle manual adjustments
• Maintain and update client billing records, reports and billing trend logs
• Prepare reports using Excel, including pivot tables and Vlookups
• Create, modify and format invoices as per customer specifications
• Support manual invoicing, adjustments and writeoffs (10%)

Accounts Receivable & Cash Application

• Perform endtoend Accounts Receivable reporting and account management
• Reconcile cash received vs. cash applied using accounting tools
• Apply cash receipts, credit memos, adjustments, and writeoffs (10%)
• Manage B2B collections by engaging directly with customer contacts

Stakeholder Coordination

• Collaborate with onshore billing teams to resolve billing discrepancies
• Ensure compliance with company policies, employment terms and business directives

Other Responsibilities

• Team management: workforce planning, performance review, hiring, coaching
• Track and report performance metrics and drive continuous improvement
• Manage stakeholder communication through emails, meetings and calls

Core Competencies

• Advanced understanding of endtoend Billing, AR, Cash Application and Customer Contract Management
• Knowledge of ERP reconciliation, customer databases, billing systems and AR controls
• Familiarity with automation, AI tools and technology trends
• Ability to lead and manage teams effectively
• Strong analytical skills and attention to detail
• Customerfocused with strong interpersonal and communication skills
• Good understanding of revenue and cash flow cycles

Required Qualifications

• Bachelors or Masters degree in Commerce, Accounting, Finance (B.Com / M.Com / MBA preferred)
• 10+ years of experience in Finance & Accounting: Billing, Cash Application, AR reconciliations, or writeoff management
• Intermediate or advanced proficiency in Microsoft Excel (pivot tables, Vlookups)
• Flexibility to work in evening / latenight shifts

UnitedHealth Group is committed to helping people live healthier lives and making the health system work better for everyone. We strive to reduce barriers to equitable care, support underserved communities and advance environmental sustainability. Our culture promotes diversity, inclusion and equal opportunity.