About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

Benefits Analyst

What can you expect in a Benefits Analyst role with TaskUs: 

As the Benefits Analyst, you will play a pivotal role in designing, implementing, and managing comprehensive benefits programs that enhance the lives of our employees. You will be the go-to expert for all things related to benefits, ensuring our workforce remains healthy, motivated, and engaged. In addition, this is a global role to manage benefits portfolio sign-up, partners agreements, invoices, payments, tracking budget vs actual, audit and compliance.

Responsibilities

• Benefits Strategy: Develop and execute a holistic benefits strategy aligned with our corporate values and objectives, encompassing health, wellness, retirement, and other offerings.

• Program Design: Collaborate with the HR team to design competitive and attractive benefits packages that cater to the diverse needs of our global workforce.

• Compliance: Stay informed and ensure adherence to all federal, state, and local regulations pertaining to benefits programs, advocating for any necessary changes or updates.

• Vendor Management: Manage relationships with benefit vendors and carriers, negotiating contracts and overseeing service delivery to maximize value.

• Employee Education: Develop and implement communication and training programs to educate employees on the benefits available to them, fostering a culture of well-being.

• Data Analysis: Utilize data analytics to evaluate the effectiveness of benefit programs and make data-driven recommendations for continuous improvement.

• Problem Resolution: Act as a point of contact for employees, assisting with benefits-related queries and problem resolution.

• Audit and Compliance: Oversee benefits audits and ensure all benefits programs remain compliant with relevant regulations.

Do you have what it takes to become a Benefits Analyst?

Requirements​

• Bachelor’s degree in Human Resources, Business Administration, or related field (Master's degree preferred).

• Proven experience in benefits management, with a minimum of 2 years in a senior role within the BPO industry or related field.

• In-depth knowledge of benefits regulations and compliance.

• Background to different policies with regard to benefits processing of government agencies.

• Should have consultative and project management experience.

• Strong communication and negotiation skills.

• Data-driven decision-making and analytical abilities.

• Excellent organizational and project management skills.

• A collaborative and team-oriented approach to problem-solving.

• Extensive skills and knowledge when it comes to MS Office applications, particularly MS Excel

About TaskUs

TaskUs is a leading provider of outsourced digital services and next-generation customer experience to the world’s most innovative companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery and ride-sharing, Technology, FinTech and HealthTech. As of March 31, 2023, TaskUs had a worldwide headcount of approximately 47,700 people across 27 locations in 13 countries, including the United States, the Philippines and India.

In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics and circumstances. Inclusive and equitable practices is our responsibility as a business.

TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodation in any part of the hiring process, please let us know.

“Please take note that TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.”

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How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.