Benefit operations Manager

The HR Benefits Ops  Intermed Analyst is a developing professional role. Deals with most problems independently and has some latitude to solve complex problems. Integrates in-depth specialty area knowledge with a solid understanding of industry standards and practices. Good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Requires attention to detail when making judgments and recommendations based on the analysis of factual information. Typically deals with variable issues with potentially broader business impact. Applies professional judgment when interpreting data and results. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses' core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams.

Responsibilities:

• Responsible for directing and planning the day-to-day operations of group  benefits, allowance Retirement programs like as group Mediclaim, life insurance, Leave travel, Company Car , Child care , Meal and other flexi benefits including Defined Benefits and contribution schemes  like as Provident Fund, Gratuity and Pensions.
• Responsible for ensuring appropriate controls are in place and all processes are maintained in an audit ready state at all times to meet compliance and corporate governance standards.
• Regular and timely liaison with Payroll team, Benefit Partners, HR Partners and retiral & benefit vendor partners across cluster to have ensure good governance and controls in the existing process.
• Partnering with LIC and EPFO to resolve key disputes.
• Performing End to End responsibility of Checker and controller for  headcount reconciliation and Payment related to  Benefits, Heath insurance, allowance, Gratuity, Pension , Provident fund and  Actuarial Headcount .
• Actively participates in discussions to simplify, streamline, re-engineer, automate and/or outsource processes to increase efficiency, reduce complexity and eliminate unnecessary cost. Contribute to a culture of continuous improvement within HR Ben OPS to support achievement of productivity goals.
• Accountable for coordinating and managing the entire Benefits management function while meeting all accuracy, timeliness, satisfaction and NPS metrics.

Qualifications:

• Strong knowledge with  of  Key Benefits and allowance program and operation including statutory rules and regulations.
• Must have at least 7 to 10 yrs. experience in managing Key Benefits and allowance program and operation including statutory rules and regulations.
• Must have experience in managing headcount more than 8K employees.
• Must have equivalent experience and knowledge of Retirement benefits and taxes
• Should have sound knowledge of payroll systems and logics -Workday/ERP

Education:

• Bachelor’s/University degree or equivalent experience