BBA Trainer-Business Loans-Sales
Kotak Mahindra Bank
4 - 5 years
Delhi
Posted: 24/06/2025
Job Description
Job Responsibilities:-
- The BBA trainer will be responsible for leading Pan India training initiatives for the BBA Channel
- Manage learning and development objectives of the BBA businesses
- Collaborate with the internal stakeholders for a thorough Training Need Analysis (TNA) to design and curation of effective, technology-enabled learning solutions and content
- Enable continuous learning across the talent lifecycle through the interplay of live and digital learning
- Ensure excellent participant learning experience through delivery and seek feedback and measure business impact regularly to determine training effectiveness
- Build and maintain monthly training calendars, training records, attendance and manage the administrative requirements of the training program.
- Perform administrative tasks such as scheduling classes, setting up of systems/equipment and coordinate with the learners for enrolments in the batches
- Conduct training programs with the goal of improvements in sales metrics such as productivity, SOP achievement in lines with customer centricity
- Ensure right solution providing behaviour, ethics and practices are embedded through the training imparted in with the business goals, standards and regulations
- Regular updates to the business in terms of feedbacks received from the training sessions including competition benchmarking, managing rejections
- Ensure 100% completion of Job Ready parameters (LMS Course Tracking, Induction Attendance, Induction Assessments) and share weekly updates with the business
- Travel to field and other business locations as required Ensure on-going skilling of trainers for effective delivery
Experience:-
Min 4-5 years of experience in Business Banking background with a good understanding of Sales.
Skills to be proficient in:-
- Good stakeholder management, influencing skills.
- Should have good English speaking skills (mandatory)
- Good analytical skills and a “do what it takes to get job done” attitude
About Company
Kotak Mahindra Bank is one of India's leading private sector banks, offering a wide range of financial services including personal banking, corporate banking, investment banking, insurance, and asset management. Established in 1985 and headquartered in Mumbai, it is known for its innovative banking solutions, customer-centric approach, and strong focus on digital transformation. The bank caters to diverse customer segments, from individuals to large corporations, emphasizing trust, transparency, and growth.
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