Banking Operations Manager
Accenture
5 - 10 years
Chennai
Posted: 9/9/2024
Job Description
Skill required: Core Banking Operations (incl. Payments) - Retail Banking Account Operations
Designation: Banking Operations Manager
Qualifications:Any Graduation
Years of Experience:13 to 18 years
Language - Ability:English - Intermediate
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model. The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business. In Retail Banking Account Operations, you will perform account maintenance services, account closure, deceased customer processing and US legal order processing.
What are we looking for? ? Oversee and manage the day-to-day Payment operations (Direct Debit Indemnities, CHAPS & International Payments, Cheque Operations, BACS & Faster Payment Exceptions), ensuring efficient and customer-centric services. ? Strong domain knowledge on Sanctions Screening and FTR (Financial Transaction Report) ? Sound understanding in international payment and clearing process (BACS and CHAPS) ? Expertise in Payment systems and Mechanisms and good understanding of Payment products Cheque processing, Cross Border Payments, Payment Exceptions ? Review electronic payments, payment investigations and reconciliations. ? Develop and implement strategies to enhance customer experience, increase market share, and achieve revenue targets. ? Collaborate with senior management to establish operational goals, policies, and procedures that align with the overall business objectives. ? Ensure compliance with banking regulations, policies, and guidelines in payment banking operations. ? Drive the development and implementation of new payment products, services, and digital solutions to meet customer needs and market demands. ? Analyze market trends, customer behaviors, and competitive landscape to identify business opportunities and drive innovation ? Bachelors / Masters degree in business administration, finance, or a related field (preferred). ? Extensive experience (15+ Years) in Payment Operations, or a related role within the financial industry. ? Strong knowledge of Payment products, services, and operations o Direct Debit Indemnities - o CHAPS (Clearing House Automated Payment System - high-value, bank-to-bank payment system) & International Payments o Cheque Payments Digital Exception o Sanctions Screening and FTR (Financial Transaction Report) o BACS & Faster Payment Exceptions ? Proven leadership skills with the ability to motivate and develop teams, drive results, and manage change. ? Excellent analytical and problem-solving abilities, with a strategic mindset. ? Exceptional communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders. ? Strong understanding of Payment regulations (Bankers Automated Clearing Services (BACS), Payment Service Regulations (PSR), compliance requirements, and risk management practices. ? Demonstrated ability to adapt to changing market conditions and effectively lead in a dynamic business environment. ? Proficiency in using banking software and technology platforms.
Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts
Designation: Banking Operations Manager
Qualifications:Any Graduation
Years of Experience:13 to 18 years
Language - Ability:English - Intermediate
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? We help clients address quality and productivity issues, keep pace with customer expectations, navigate regulatory and operational pressures and ensure business sustainability by transforming their banking operations into an agile, resilient operating model. The Corporate banking /Wholesale banking team is responsible for helping clients and organizations processes trade finance transactions by providing superior service delivery to trade customers whilst safeguarding the bank from risks associated with this business. In Retail Banking Account Operations, you will perform account maintenance services, account closure, deceased customer processing and US legal order processing.
What are we looking for? ? Oversee and manage the day-to-day Payment operations (Direct Debit Indemnities, CHAPS & International Payments, Cheque Operations, BACS & Faster Payment Exceptions), ensuring efficient and customer-centric services. ? Strong domain knowledge on Sanctions Screening and FTR (Financial Transaction Report) ? Sound understanding in international payment and clearing process (BACS and CHAPS) ? Expertise in Payment systems and Mechanisms and good understanding of Payment products Cheque processing, Cross Border Payments, Payment Exceptions ? Review electronic payments, payment investigations and reconciliations. ? Develop and implement strategies to enhance customer experience, increase market share, and achieve revenue targets. ? Collaborate with senior management to establish operational goals, policies, and procedures that align with the overall business objectives. ? Ensure compliance with banking regulations, policies, and guidelines in payment banking operations. ? Drive the development and implementation of new payment products, services, and digital solutions to meet customer needs and market demands. ? Analyze market trends, customer behaviors, and competitive landscape to identify business opportunities and drive innovation ? Bachelors / Masters degree in business administration, finance, or a related field (preferred). ? Extensive experience (15+ Years) in Payment Operations, or a related role within the financial industry. ? Strong knowledge of Payment products, services, and operations o Direct Debit Indemnities - o CHAPS (Clearing House Automated Payment System - high-value, bank-to-bank payment system) & International Payments o Cheque Payments Digital Exception o Sanctions Screening and FTR (Financial Transaction Report) o BACS & Faster Payment Exceptions ? Proven leadership skills with the ability to motivate and develop teams, drive results, and manage change. ? Excellent analytical and problem-solving abilities, with a strategic mindset. ? Exceptional communication and interpersonal skills, with the ability to build strong relationships with internal and external stakeholders. ? Strong understanding of Payment regulations (Bankers Automated Clearing Services (BACS), Payment Service Regulations (PSR), compliance requirements, and risk management practices. ? Demonstrated ability to adapt to changing market conditions and effectively lead in a dynamic business environment. ? Proficiency in using banking software and technology platforms.
Roles and Responsibilities: In this role you are required to identify and assess complex problems for area of responsibility The person would create solutions in situations in which analysis requires an in-depth evaluation of variable factors Requires adherence to strategic direction set by senior management when establishing near-term goals Interaction of the individual is with senior management at a client and/or within Accenture, involving matters that may require acceptance of an alternate approach Some latitude in decision-making in involved you will act independently to determine methods and procedures on new assignments Decisions individual at this role makes have a major day to day impact on area of responsibility The person manages large - medium sized teams and/or work efforts (if in an individual contributor role) at a client or within Accenture Please note that this role may require you to work in rotational shifts
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
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