Banking Operations Fraud Specialist

Your role

We're looking for someone who can:
• Leverage learned fraud industry knowledge in a payment setting to support the design and build of our expanded first level fraud operations model
• Support all aspects of fraud level one operations; review, investigate, alert adjudication, process and/or reject, track and report, escalation, navigate in corresponding workflows, all while adhering to applicable risk and control framework
• Work within a Change at the Bank and Run the Bank environment, help to drive continuous enhancement through identifying opportunities for improvement via streamlining legacy processes, automation initiatives, increasing digital capabilities, etc.

Your team

UBS aims to modernize the Banking capabilities of UBS Financial Services and Bank USA, by delivering a more holistic, full-service Digital offering to our clients. Building on its already high-performing Bank and strong net promoter scores with digitally led and high touch capabilities. You will be working in the 1 LOD Fraud Operations team. The team is responsible for coordinating all day-to-day activities for fraud prevention and detection within Operations and supporting the Wealth Management business in the US. The team is located in Mumbai India.

Your expertise

• Bachelor’s degree (preferred) and/or, equivalent work experience required
• 3+ years of fraud operations experience, with knowledge of all payment products, clearing schemes, and client solutions such as: SWIFT/ISO, FED (Wire, ACH, Check21), Cards (Debit/Credit), TSYS, Visa/MasterCard, Client Payable/Receivables Solutions (BillPay, LockBox, etc., Vendor Solutions : Verafin, Fiserv, etc
• Strong working knowledge of holistic fraud life-cycle (levels across fraud teams, escalation points)
• Organizational, time management skills and proficient in Microsoft Office
• Strong analytical/problem-solving skills, leveraging sound/risk based judgement
• Robust communication skills: written, verbal, and effective listening skills
• The ability to be cross-fungible and multi-task under pressure
You are:
•Self-motivated with lean, innovative thought leadership methodologies with high attention to detail and accuracy
•Able to adapt to changing environment and business needs