Banking Operations Associate Manager
Accenture
5 - 10 years
Chennai
Posted: 9/9/2024
Job Description
Skill required: Core Banking Operations (incl. Payments) - Retail Banking Account Operations
Designation: Banking Operations Associate Manager
Qualifications:Any Graduation
Years of Experience:10 to 14 years
Language - Ability:English - Intermediate
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? We are seeking a dynamic and experienced professional to join our team as a Manager of Payment Operations. In this role, you will be responsible for overseeing and managing various aspects payment operations (Direct Debit Indemnities, CHAPS & International Payments, Cheque Operations, BACS & Faster Payment Exceptions). You will provide strategic direction, ensure operational efficiency, and deliver exceptional customer service across multiple banking channels. The ideal candidate will have a strong background in Payment operations and proven leadership skills to drive results in a competitive banking environment. We are seeking a dynamic and experienced professional to join our team as a Manager of Payment Operations. In this role, you will be responsible for overseeing and managing various aspects payment operations (Direct Debit Indemnities, CHAPS & International Payments, Cheque Operations, BACS & Faster Payment Exceptions). You will provide strategic direction, ensure operational efficiency, and deliver exceptional customer service across multiple banking channels. The ideal candidate will have a strong background in Payment operations and proven leadership skills to drive results in a competitive banking environment. We are seeking a dynamic and experienced professional to join our team as a Manager of Payment Operations. In this role, you will be responsible for overseeing and managing various aspects payment operations (Direct Debit Indemnities, CHAPS & International Payments, Cheque Operations, BACS & Faster Payment Exceptions). You will provide strategic direction, ensure operational efficiency, and deliver exceptional customer service across multiple banking channels. The ideal candidate will have a strong background in Payment operations and proven leadership skills to drive results in a competitive banking environment.
What are we looking for? ? Oversee and manage the day-to-day Payment operations (Direct Debit Indemnities, CHAPS & International Payments, Cheque Operations, BACS & Faster Payment Exceptions), ensuring efficient and customer-centric services. ? Strong domain knowledge on Sanctions Screening and FTR (Financial Transaction Report) ? Sound understanding in international payment and clearing process (BACS and CHAPS) ? Expertise in Payment systems and Mechanisms and good understanding of Payment products Cheque processing, Cross Border Payments, Payment Exceptions ? Review electronic payments, payment investigations and reconciliations. ? Develop and implement strategies to enhance customer experience, increase market share, and achieve revenue targets. ? Collaborate with senior management to establish operational goals, policies, and procedures that align with the overall business objectives. ? Ensure compliance with banking regulations, policies, and guidelines in payment banking operations. ? Drive the development and implementation of new payment products, services, and digital solutions to meet customer needs and market demands. ? Analyze market trends, customer behaviors, and competitive landscape to identify business opportunities and drive innovatio ? Employee should be flexible with shifts (UK Shift 3 PM IST to 12:30 AM IST) and willing to extend their shift timings during the transition phase. B. Com / Accountancy background is preferred. ? Work Location: Chennai and work from Office only
Roles and Responsibilities: ? Oversee and manage the day-to-day Payment operations (Direct Debit Indemnities, CHAPS & International Payments, Cheque Operations, BACS & Faster Payment Exceptions), ensuring efficient and customer-centric services. ? Strong domain knowledge on Sanctions Screening and FTR (Financial Transaction Report) ? Sound understanding in international payment and clearing process (BACS and CHAPS) ? Expertise in Payment systems and Mechanisms and good understanding of Payment products Cheque processing, Cross Border Payments, Payment Exceptions ? Review electronic payments, payment investigations and reconciliations. ? Develop and implement strategies to enhance customer experience, increase market share, and achieve revenue targets. ? Collaborate with senior management to establish operational goals, policies, and procedures that align with the overall business objectives. ? Ensure compliance with banking regulations, policies, and guidelines in payment banking operations. ? Drive the development and implementation of new payment products, services, and digital solutions to meet customer needs and market demands. ? Analyze market trends, customer behaviors, and competitive landscape to identify business opportunities and drive innovation. ? Build and maintain strong relationships with key customers, business partners, and stakeholders to foster loyalty and promote business growth. ? Provide guidance and support to Payment operations teams, including performance management, training, and professional development initiatives. ? Monitor and analyze operational metrics, customer feedback, and performance indicators to identify areas for improvement and drive operational excellence. ? Collaborate with cross-functional teams, such as risk management, compliance, and technology, to ensure alignment and effective implementation of business strategies. ? Stay updated on industry best practices, emerging technologies, and regulatory changes affecting retail banking and commercial banking operations. ? Prepare and present operational reports, financial analysis, and performance updates to senior management.
Designation: Banking Operations Associate Manager
Qualifications:Any Graduation
Years of Experience:10 to 14 years
Language - Ability:English - Intermediate
About Accenture
Accenture is a global professional services company with leading capabilities in digital, cloud and security.Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Technology and Operations services, and Accenture Song all powered by the worlds largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.Visit us at www.accenture.com
What would you do? We are seeking a dynamic and experienced professional to join our team as a Manager of Payment Operations. In this role, you will be responsible for overseeing and managing various aspects payment operations (Direct Debit Indemnities, CHAPS & International Payments, Cheque Operations, BACS & Faster Payment Exceptions). You will provide strategic direction, ensure operational efficiency, and deliver exceptional customer service across multiple banking channels. The ideal candidate will have a strong background in Payment operations and proven leadership skills to drive results in a competitive banking environment. We are seeking a dynamic and experienced professional to join our team as a Manager of Payment Operations. In this role, you will be responsible for overseeing and managing various aspects payment operations (Direct Debit Indemnities, CHAPS & International Payments, Cheque Operations, BACS & Faster Payment Exceptions). You will provide strategic direction, ensure operational efficiency, and deliver exceptional customer service across multiple banking channels. The ideal candidate will have a strong background in Payment operations and proven leadership skills to drive results in a competitive banking environment. We are seeking a dynamic and experienced professional to join our team as a Manager of Payment Operations. In this role, you will be responsible for overseeing and managing various aspects payment operations (Direct Debit Indemnities, CHAPS & International Payments, Cheque Operations, BACS & Faster Payment Exceptions). You will provide strategic direction, ensure operational efficiency, and deliver exceptional customer service across multiple banking channels. The ideal candidate will have a strong background in Payment operations and proven leadership skills to drive results in a competitive banking environment.
What are we looking for? ? Oversee and manage the day-to-day Payment operations (Direct Debit Indemnities, CHAPS & International Payments, Cheque Operations, BACS & Faster Payment Exceptions), ensuring efficient and customer-centric services. ? Strong domain knowledge on Sanctions Screening and FTR (Financial Transaction Report) ? Sound understanding in international payment and clearing process (BACS and CHAPS) ? Expertise in Payment systems and Mechanisms and good understanding of Payment products Cheque processing, Cross Border Payments, Payment Exceptions ? Review electronic payments, payment investigations and reconciliations. ? Develop and implement strategies to enhance customer experience, increase market share, and achieve revenue targets. ? Collaborate with senior management to establish operational goals, policies, and procedures that align with the overall business objectives. ? Ensure compliance with banking regulations, policies, and guidelines in payment banking operations. ? Drive the development and implementation of new payment products, services, and digital solutions to meet customer needs and market demands. ? Analyze market trends, customer behaviors, and competitive landscape to identify business opportunities and drive innovatio ? Employee should be flexible with shifts (UK Shift 3 PM IST to 12:30 AM IST) and willing to extend their shift timings during the transition phase. B. Com / Accountancy background is preferred. ? Work Location: Chennai and work from Office only
Roles and Responsibilities: ? Oversee and manage the day-to-day Payment operations (Direct Debit Indemnities, CHAPS & International Payments, Cheque Operations, BACS & Faster Payment Exceptions), ensuring efficient and customer-centric services. ? Strong domain knowledge on Sanctions Screening and FTR (Financial Transaction Report) ? Sound understanding in international payment and clearing process (BACS and CHAPS) ? Expertise in Payment systems and Mechanisms and good understanding of Payment products Cheque processing, Cross Border Payments, Payment Exceptions ? Review electronic payments, payment investigations and reconciliations. ? Develop and implement strategies to enhance customer experience, increase market share, and achieve revenue targets. ? Collaborate with senior management to establish operational goals, policies, and procedures that align with the overall business objectives. ? Ensure compliance with banking regulations, policies, and guidelines in payment banking operations. ? Drive the development and implementation of new payment products, services, and digital solutions to meet customer needs and market demands. ? Analyze market trends, customer behaviors, and competitive landscape to identify business opportunities and drive innovation. ? Build and maintain strong relationships with key customers, business partners, and stakeholders to foster loyalty and promote business growth. ? Provide guidance and support to Payment operations teams, including performance management, training, and professional development initiatives. ? Monitor and analyze operational metrics, customer feedback, and performance indicators to identify areas for improvement and drive operational excellence. ? Collaborate with cross-functional teams, such as risk management, compliance, and technology, to ensure alignment and effective implementation of business strategies. ? Stay updated on industry best practices, emerging technologies, and regulatory changes affecting retail banking and commercial banking operations. ? Prepare and present operational reports, financial analysis, and performance updates to senior management.
About Company
Accenture is a global professional services company that provides a broad range of services in strategy, consulting, digital, technology, and operations. Headquartered in Dublin, Ireland, Accenture operates in more than 120 countries and serves clients in various industries, including finance, healthcare, technology, and consumer goods. The company focuses on delivering innovative solutions and digital transformation services to help businesses improve efficiency, enhance performance, and drive growth. Accenture is known for its extensive use of technology and data analytics to solve complex business challenges and maintain a competitive edge in a rapidly changing market.
Services you might be interested in
One-Shot Campaign
Reach out to ideal employees in one shot!
The intelligent campaign for reaching out to the ideal audience to whom you can ask for help (guidance or referral).