B2C Inside Sales Specialist - Admissions

Company: Boston Institute of Analytics (BIA)

Location: Andheri East, Mumbai (On-site)

Experience: 1-3 Years

Employment Type: Full-time

Compensation: 6 LPA - 14 LPA (Performance Based)

Industry: Education / EdTech

About Boston Institute of Analytics

Boston Institute of Analytics is one of the top-ranked international education and training institutes, headquartered in Boston, USA, with 107 campuses across 7+ countries including the United States, United Kingdom, South Africa, and India. BIA delivers industry-leading programs across new-age technical and non-technical disciplines, helping students and professionals build future-ready careers in the world's most in-demand fields.

Role Overview

We are looking for a B2C Inside Sales Specialist to join our admissions team. In this role, you will interact with prospective students and working professionals interested in career upskilling programs.

You will understand their career goals, recommend suitable programs, and guide them through the enrollment process. This role combines consultative counseling with inside sales, focusing on relationship building and admissions conversions.

Key Responsibilities

Student Counseling & Lead Management

Handle inbound and outbound inquiries via phone, WhatsApp, email, and virtual counseling

Understand candidate background, goals, and learning objectives

Provide personalized guidance on suitable programs

Program Advisory

Explain curriculum, certifications, schedules, and career outcomes

Help candidates understand the value of programs and career pathways

Admissions & Conversions

Guide candidates through the application and enrollment process

Maintain consistent follow-ups with interested prospects

Convert qualified leads into confirmed enrollments

CRM & Pipeline Management

Maintain accurate lead records and counseling notes in CRM

Track lead stages and enrollment progress

Requirements

1-3 years of experience in EdTech admissions, inside sales, academic counseling, or B2C sales

Strong communication and interpersonal skills

Comfortable interacting with students and working professionals

Ability to understand customer needs and recommend suitable solutions

Experience with CRM or lead management systems is a plus

Target-oriented mindset with strong follow-up discipline

Why Join BIA

Work with a growing EdTech organization in high-demand technology domains

Consistent flow of qualified student inquiries

Exposure to career counseling and admissions operations

Performance-driven growth opportunities within the sales team

Work Location: Andheri East, Mumbai (On-site)

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