B2B Collection Analyst
TCS
4 - 8 years
Kolkata
Posted: 3/15/2025
Job Description
B2B Collection Analyst
Job Summary :
Skill – B2B Collection Analyst
Role: Team Member
Desired Exp: Range: 4 to 8 years
Location – Kolkata
Eligibility:
- Minimum 15 years of regular, full-time education (10 + 2 + 3)
- Graduate/Post Graduate degree in Accounting or Finance
- B2B collection experience in UK market
Roles and Responsibilities:
- Reconciling customer accounts through payment follow-ups
- Sending payment reminders
- Investigating and solving customers’ problems
- Communicating the right information to the customers
- Establishing contact with customers to verify their details and account status
- Making collections pitches to customers by following standard scripts
- Handling customer queries, objections and rebuttals
- Updating customer account status
Qualification
- Bachelor’s degree in commerce or business administration
- Working knowledge of SAP, S4HANA
- Excellent communication skills (Verbal and Writing)
- B2B collection experience in UK market
- Skilled in MS Excel and other related applications
- Skilled in different methods and techniques for negotiating payment terms with customers
- Knowledge of different types of queries regarding payments and standard responses to them
- Familiar with standard methods to obtain financial information from customers
- Proficiency in dealing with different types of non-payments and related problems
About Company
Tata Consultancy Services (TCS) is one of the largest multinational IT services and consulting companies in the world, headquartered in Mumbai, India. It operates in over 50 countries and is a part of the Tata Group, India's largest business conglomerate. TCS offers a wide range of services including software development, consulting, digital transformation, and business solutions, serving industries such as finance, healthcare, retail, and telecommunications. Known for its global reach, technological expertise, and innovation, TCS is consistently ranked among the top IT services companies globally.
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