AVP-MCA Quality Business Risk and Control-C12
Citi Bank
2 - 5 years
Pune
Posted: 21/05/2025
Job Description
Team/Role Overview
The MCA Quality Assurance team is an integral part of the Central Controls MCA team that owns the enterprise-wide framework and execution of Manager Control Assessment program. The purpose of the MCA Quality Assurance team is to drive quality into the MCA program to ensure management can rely on MCA insight as the underlying data is timely, accurate and complete.
This role will be part of a growing global team within Central Controls who are responsible for executing quality assurance reviews over the MCA enterprise wide and will:
Challenge the quality of MCA policy, standard, procedures and practices
Verify that established standards and processes are followed and consistently applied
Validate the usage and mapping of non-MCA data sources in MCA;
Recommend actions that address the root cause of identified operational weaknesses in order to prevent recurrence by changing design and/ or execution; and
Identify execution errors for prioritized remediation
Responsibilities:
You will work on all phases of Quality Assurance Review across all Business and Functions, with tasks including:
Provide basic support with drafting of QA Review scripts including documenting scope and sampling approach
Support the collation of data required for a QA Review
Follow QA Review script across all in scope Businesses and Functions, and gather evidence for areas of concern
Participate in identifying common themes and conduct root cause analysis with recommended mitigation
Provide status updates on reviews and escalate concerns timely to QA manager or lead
Maintain detailed and organized documentation of work product
Qualifications:
You will need to take personal accountability to deliver meaningful and sustainable outcomes through the efficient and effective management of resources, based on the following:
7+ years of relevant experience in Business Risk and Control
Sound ethical judgment regarding personal behavior, conduct and business practices
Inquisitive, pragmatic and commercial problem-solving approach, with excellent attention to detail
Basic understanding of operational risk management, including industry standards and areas of regulatory focus
Good communication skills including the ability to explain complex issues clearly; and
Developing trusted relationships with a broad range of stakeholders
Proficient in MS office
About Company
Citi Bank, officially known as Citibank, is a global financial institution and the consumer division of Citigroup, a leading multinational banking corporation. Established in 1812, Citibank provides a wide range of financial services, including retail banking, credit cards, personal loans, wealth management, and investment banking. With a strong presence in over 100 countries, it serves millions of customers worldwide, offering both individual and business banking solutions. Citibank is known for its digital banking innovations, global reach, and commitment to financial inclusion and economic growth.
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