AVP, Static Data Senior Supervisor - Payments

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Job Overview

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we have been doing it for more than 200 years.  We do this through our unparalleled global network.  We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

In this role, you are expected to:

The Cash & Trade Proc Mgr. is an intermediate level role responsible for ensuring transactions are processed accurately and on time in coordination with the Transaction Services team. The overall objective is to manage a Cash and Trade Operations team, apply in-depth disciplinary knowledge to reach solutions and ensure deliverables are completed efficiently and accurately.

As part of the Static Data team, your role is to support the Payments and Receivables processing by managing the static data maintenance in applicable product processors. As part of your role, you will be responsible for efficiently supporting a process where static data maintenance activities are centrally managed for multiple countries within Asia Pacific. You will be established as a subject matter expert for static data setups. You will lead a diverse team catering to a wide business with diverse requirements that spans across Asia countries.

• Review service quality, production systems, and client reporting within cash and trade operations

• Analyze complex and variable issues to resolve issues and ensure team deliverables meet performance and quality expectations

• Recommend quality reviews of cash management services, production systems, and client reporting

• Manage performance, identify areas of development/training and make recommendations for pay increases, promotions, terminations, hiring, etc. of team

• Contribute to planning, budget management and formulation of procedures

• Serve as backup to the Cash and Trade Operations Senior Manager

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.

As a successful candidate, you would ideally have the following skills and exposure:

• Bachelor’s/University degree or equivalent experience

• 6-8 years of experience in a related cash operations, payments, receivables processing and management role

• Proven experience in creating and implementing processes that result in improved business performance

• Effective verbal and written communication and analytical skills