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AVP, Program Manager-Agentic AI

Genpact

5 - 10 years

Bengaluru

Posted: 03/08/2025

Job Description

Responsibilities

Program Governance & Accountability

  • Set up and manage structured governance forums (weekly/fortnightly/monthly) to track initiative progress across pods and functions.

  • Establish and maintain a centralized execution tracker for all Agentic AI workstreams.

  • Enable prioritization and risk resolution through leadership visibility and data-backed recommendations.

Dashboards & Visibility

  • Design and operationalize real-time dashboards to monitor OKRs, key initiatives, and impact metrics.

  • Ensure periodic reporting to Agentic AI and executive leadership on milestones, blockers, and business outcomes.

Cross-Workstream Orchestration

  • Act as the bridge between pod leads Sales, Solutioning, Implementation, Product, Tech, Marketing, HR to align goals, timelines, and dependencies.

  • Track key talent movement, resourcing needs, and capability readiness in collaboration with HR and Delivery teams.

Outcome Enablement

  • Chase high-priority outcomes across rotations, pipeline acceleration, and product milestones.

  • Support special initiatives (e.g., launches, QBRs, pricing changes) with structured plans and timely follow-through.

About Company

Genpact is a global professional services firm that offers a wide range of digital transformation services and solutions. With a presence in over 30 countries, Genpact leverages its deep domain expertise in operations and analytics to help businesses transform their operations, improve efficiency, and enhance customer experience. The company combines digital technology, data science, and operational excellence to deliver business outcomes across various industries, including banking, insurance, manufacturing, and healthcare. Founded in 1997 as a subsidiary of GE, Genpact has grown into an independent, NYSE-listed company with a diverse workforce of over 90,000 employees globally.

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