AVP- Key Account Manager

AVP Key Account Manager (Mid Market)

Bangalore | Graduate | 23 Years Experience (Insurance Broking H&B)

About the Role

Results-driven Key Account Manager responsible for managing and growing mid-market accounts within the insurance broking space (H&B). Accountable for driving retention, revenue expansion, and strategic client engagement while delivering measurable business impact.

Key Responsibilities

Manage and retain a portfolio of key mid-market clients, ensuring revenue and retention targets are consistently achieved

Drive strategic account planning by setting priorities, aligning stakeholders, and conducting structured business reviews

Deliver executive-level reporting (weekly, monthly, quarterly) to proactively manage risks, issues, and growth opportunities

Identify and execute cross-sell and up-sell opportunities to maximize account revenue

Collaborate with internal stakeholders to launch new initiatives that enhance client value

Engage and mentor team members through constructive feedback, training, and growth opportunities

Experience & Requirements

23 years of experience in the insurance broking sector (mandatory) preferably in Health & Benefits (H&B)

Demonstrated success in managing and growing annual revenue portfolios

Proven experience handling key accounts and building long-term client relationships

Experience engaging with CHROs, HR Leaders, CFOs, and Finance Teams is an added advantage

Core Strengths

Client-Centric Approach Balancing business objectives with customer experience

Revenue Growth & Retention Strategy

Executive Stakeholder Management

Operational Rigor & Bias for Action

High Emotional Intelligence & Team Leadership

Passion for Employee Benefits & Wellness Solutions