AVP / Director/Lead Product Manager - AI First - (Logistics | Supply Chain Domain)

AVP / Director/Lead Product Manager - AI First - (Logistics | Supply Chain Domain)

Location: Gurgaon (GGN) Onsite 5 WFO

Experience: 3-15 years

Role Overview

We are seeking a seasoned Product Manager to lead enterprise client-facing product initiatives in the logistics domain. The ideal candidate will bring deep expertise in customer-facing logistics solutions and a proven track record of managing complex products that drive measurable impact for enterprise clients.

Key Responsibilities

Own the product vision, strategy, and roadmap for logistics domain solutions, focusing on shipper/consignee experiences rather than carrier operations.

Lead the design and delivery of enterprise-grade client-facing products, including SLAs, dashboards, NDR (Non-Delivery Reports), and tracking systems.

Collaborate cross-functionally with engineering, operations, and business teams to ensure seamless product execution.

Drive innovation in customer experience, ensuring products meet the highest standards of usability, reliability, and scalability.

Engage with enterprise clients to understand their needs and translate them into actionable product requirements.

Monitor product performance, analyze data, and continuously iterate to improve outcomes.

Mentor and guide product teams, fostering a culture of excellence and accountability.

Evaluation Criteria

Domain Expertise:Minimum 3 years in logistics, with strong exposure to customer-facing solutions (shipper/consignee side).

Product Leadership: Demonstrated success in managing enterprise client-facing products with complex SLAs and reporting mechanisms.

Strategic Thinking: Ability to align product vision with business goals and market trends.

Execution Excellence: Proven ability to deliver high-quality products in fast-paced environments.

Preferred Background

Experience in leading logistics-focused product roles at companies such as Delhivery, FedEx, Blue Dart, Maersk, Shiprocket, DP World, Flexport, Cogoport, Nykaa Logistics, Myntra Logistics.

Strong academic pedigree from IITs, NITs, BITS, IIITs, with excellent academic records and impactful early career roles.

Qualifications

Bachelors degree in Engineering, Business, or related field; MBA preferred.

3+ years of product management experience in logistics or supply chain technology.

Exceptional communication, stakeholder management, and leadership skills.