AVP, Software Development Engineer III – Credit Engineering (L10)

Job Description:

Role Title : AVP, Software Development Engineer III – Credit Engineering (L10)

Company Overview

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale

encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.

• Synchrony celebrates ~51% women diversity, 105+ people with disabilities, and ~50 veterans and veteran family members.

• We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being.

• We provide career advancement and upskilling opportunities, focusing on Advancing Diverse Talent to take up leadership roles.

Organization Overview

Synchrony's Engineering Team is a dynamic and innovative team dedicated to driving technological excellence. As a member of this Team, you'll play a pivotal role in designing and developing cutting-edge tech stack and solutions that redefine industry standards.

The Credit Card that we use every day to purchase our essentials and later settle the bills - A simple process that we all are used to on a day-to-day basis. Now, consider the vast complexity hidden behind this seemingly simple process, operating tirelessly for millions of cardholders. The sheer volume of data processed is mind-boggling. Fortunately, advanced technology stands ready to automate and manage this constant torrent of information, ensuring smooth transactions around the clock, 365 days a year.

Our collaborative environment encourages creative problem-solving and fosters career growth. Join us to work on diverse projects, from fintech to data analytics, and contribute to shaping the future of technology. If you're passionate about engineering and innovation, Synchrony's Engineering Team is the place to be

Role Summary/Purpose:

The AVP, Software Engineer is responsible for the design, development and maintenance of application systems that support one or more of the business functions.

It’s the ideal time to come aboard. we’re focused on the future, continuing to evolve as a company and help define the financial technology industry. With so much opportunity available, this is where you can make your mark. We’re proud to offer you choice and flexibility. You have the option to be remote, and work from home, or come into one of our offices. You may be occasionally requested to commute to our nearest office for in person engagement activities such as team meetings, training and culture events. 

This position is remote, where you have the option to work from home. On occasion we may request for you to commute to our nearest office for in person engagement activities such as team meetings, training, and culture events. To ensure the safety of our colleagues and communities, we require employees who come together in-person to be fully vaccinated. We’re proud to offer you choice and flexibility.

Key Responsibilities:

• Must have a solid understanding of Credit Card processing platform.

• Researches and recommends alternative actions for problem resolution

• Influence and collaborate with software developers, product owners, application architects, and customer application experts to create amazing apps

• Mentor and influence all levels of the team: in this role, you will have the opportunity to influence up and down the chain of command

• Ensure compliance with architecture, security and technology standards set by Synchrony

• Assist in crafting and maintaining the future state technology architectural strategy, along with our application modernization and migration roadmap

• Participate in Agile scrums consisting of cross-functional teams

• Lead Agile sprints as the technical expert, including sprint planning, daily standups, backlog grooming sessions, and sprint reviews

• Lead a team of 3 to 5 resources.

• Ensure application code quality through development, test, and QA

• Participate in addressing root cause analyses, incident reports and provide direction in problem resolution

• Ability to analyse production defects, troubleshoot systems, identify root cause, and implement fixes

• Passionate about the latest technologies, open-source projects and languages

• Provide 24x7 on-call support periodically throughout the year

• Identify ways to increase efficiency and improve system performance

• Work with third party vendors to develop software and/or integrate their software into the company's products

• Perform other duties and/or special projects as assigned

Required Skills/Knowledge:

• Minimum 4+ years of Bachelor’s degree in B.S. in Computer Science or any Engineering discipline, related field or equivalent work experience required or in lieu of a degree 6+ years of relevant experience.

• JAVA, Rest API Spring boot, React JS

• Messaging Platform like Kafka, IBM MQ, Rabbit MQ or any equivalent messaging systems

• Databases like Oracle/MySQL/Postgres SQL

• Minimum 8-10 years of experience in general IT

Desired Skills/Knowledge:

• Understanding of Legacy Systems best practices;

• Proven ability to analyze and understand existing processes and code

• Proficiency in:

  • Strong knowledge in Multi Threading in Java

  • Caches like Gemfire/Redis

  • Linux OS knowledge

  • Complete Dev Ops process

  • Version management systems like bitbucket/Github

  • Knowledge on AWS or Azure

  • Good coding practices

  • Innovating thought process

  • Out of box thinking

Eligibility Criteria

Minimum 4+ years of Bachelor’s degree in B.S. in Computer Science or any Engineering discipline, related field or equivalent work experience required or in lieu of a degree 6+ years of relevant experience.

Work Timings : 3PM to 12 AM IST

This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 08:00 AM Eastern Time – 05:00 PM Eastern Time (timings

are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose.

Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.

For Internal Applicants:

• Understand the criteria or mandatory skills required for the role, before applying

• Inform your manager and HRM before applying for any role on Workday

• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)

• Must not be any corrective action plan (First Formal/Final Formal, PIP)

• L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.

• L8+ Employees can apply

Grade/Level: 10

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