AVP, API Engineering Lead - Digital Servicing (L10)

Job Description:

Role Title: AVP, API Engineering Lead - Digital Servicing (L10)

Company Overview:

Synchrony (NYSE: SYF) is a premier consumer financial services company delivering one of the industry’s most complete digitally enabled product suites. Our experience, expertise and scale encompass a broad spectrum of industries including digital, health and wellness, retail, telecommunications, home, auto, outdoors, pet and more.

• We have recently been ranked #2 among India’s Best Companies to Work for by Great Place to Work. We were among the Top 50 India’s Best Workplaces in Building a Culture of Innovation by All by GPTW and Top 25 among Best Workplaces in BFSI by GPTW. We have also been recognized by AmbitionBox Employee Choice Awards among the Top 20 Mid-Sized Companies, ranked #3 among Top Rated Companies for Women, and Top-Rated Financial Services Companies.
• Synchrony celebrates ~51% women talent
• We offer Flexibility and Choice for all employees and provide best-in-class employee benefits and programs that cater to work-life integration and overall well-being
• We provide career advancement and upskilling opportunities for all to take up leadership roles

Organizational Overview:

Synchrony's Engineering Team is a dynamic and innovative team dedicated to driving technological excellence. As a member of this Team, you'll play a pivotal role in designing and developing cutting-edge tech stack and solutions that redefine industry standards.

The Credit Card that we use every day to purchase our essentials and later settle the bills - A simple process that we all are used to on a day to day basis. Now, consider the vast complexity hidden behind this seemingly simple process, operating tirelessly for millions of cardholders. The sheer volume of data processed is mind-boggling. Fortunately, advanced technology stands ready to automate and manage this constant torrent of information, ensuring smooth transactions around the clock, 365 days a year.

Our collaborative environment encourages creative problem-solving and fosters career growth. Join us to work on diverse projects, from fintech to data analytics, and contribute to shaping the future of technology. If you're passionate about engineering and innovation, Synchrony's Engineering Team is the place to be.

Role Summary/Purpose:

Billions of transactions and you’ll touch all of them if you join our IT team as API Development Engineer. Imagine the sheer scale of what we impact every second of every day. Now imagine what you can do with that influence. This is where you can shape the future of payments. As an API Software Development Engineer III, you’ll be developing API’s and managing an amazing team of engineers working on our API’s leveraging cloud technologies. It’s the ideal time to come aboard – we’re focused on the future, continuing to evolve a company and help define the financial technology industry. With so much opportunity available, this is where you can make your mark. 

Key Responsibilities: 

• To work in flexible shift timings and participate in a cross-shore development team 

• Lead a team of engineers, coach and empower them to work efficiently and be responsible to deliver API’s

• Review and Approve code modules using formal approval process

• Influence and collaborate to deliver API’s with high quality and sound design principles

• Participate in Agile scrums with cross-functional teams 

• Participate in Agile sprints including story writing, planning, daily standups, backlog grooming sessions and reviews.

• Participate in Scaled Agile Ceremonies.

• Provide on-call support

• Coach Senior/Junior Engineers 

• Analyze production defects, troubleshoot systems, identify root cause and implement fixes 

• Work with third party vendors to develop software and/or integrate their software into our products 

• Perform other duties and/or special projects as assigned 

• Lead Synchrony Values 

Required Skills/Knowledge:

• Bachelor’s degree in Computer Science or related degree with minimum 4+ years of IT experience or in lieu of degree 6+ years of IT experience required

• 3+ years in API development and at least 1 year of experience in leading a Team.

• Strong Technical Expertise in Java, Spring Projects - Spring Boot, Spring Framework, Spring Cloud, Spring Batch, Git, Maven, REST.

• Strong Experience in developing microservices with 12-factor app methodology.

• Good to have experience in developing Spring Batch applications

• Good to have knowledge on Kafka.

• Good to have knowledge on Caching Services – Redis/Gemfire.

• Good to have experience in Domain Driven Design and Onion Architecture.

• Good to have experience with Test-Driven Development.

• Strong Experience with Agile application development and familiarity with tools like JIRA.

• Strong Experience with continuous integration environments and using tools like Jenkins. 

• Strong Experience writing unit and integration tests and familiarity with frameworks like Junit, Mockito and Spring Test.

• Strong desire to develop high quality code with ability to review and leverage quality check tools like Sonar, PMD etc.

• Familiarity in designing applications using SOLID principles, Java and microservice design patterns with business acumen.

• Familiarity with Cloud Platform like Pivotal Cloud Foundry.

• Working knowledge in RDBMS.

• Strong communication skills with technical and non-technical peers.

• Strong cross-functional team player with the ability to work seamlessly across a matrix organization.

• Strong attention to detail in a team environment.

• Strong experience in using Monitoring Tools like Splunk & New Relic

• Strong oral and written communication, analytical and problem-solving skills.

• Ability to analyze, use structured problem solving and available tools to troubleshoot systems, identify root cause, action plans, impact and resolution options Passionate to learn and understand diversified business domains and technologies 

• Ability to quickly learn new technologies and frameworks

Desired Skills/Knowledge: 

• Desire to work in a dynamic, fast paced environment 

• Strong interpersonal skills with ability to influence clients, team members, management and external groups 

Eligibility Criteria: 

• Bachelor’s degree in Computer Science or related degree with minimum 4+ years of IT experience or in lieu of degree 6+ years of IT experience required

• 3+ years in API development and at least 1 year of experience in leading a Team.

Work Timings: This role qualifies for Enhanced Flexibility and Choice offered in Synchrony India and will require the incumbent to be available between 06:00 AM Eastern Time – 11:30 AM Eastern Time (timings are anchored to US Eastern hours and will adjust twice a year locally). This window is for meetings with India and US teams. The remaining hours will be flexible for the employee to choose. Exceptions may apply periodically due to business needs. Please discuss this with the hiring manager for more details.

For Internal Applicants:

• Understand the criteria or mandatory skills required for the role, before applying

• Inform your manager and HRM before applying for any role on Workday

• Ensure that your professional profile is updated (fields such as education, prior experience, other skills) and it is mandatory to upload your updated resume (Word or PDF format)

• Must not be any corrective action plan (First Formal/Final Formal, LPP)

• L8+ Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.

• L08+ Employees can apply

Grade/Level: 10

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