Automation

Cognizant

2 - 5 years

Chennai

Posted: 12/16/2024

Job Description

Experience- 15 to 18 years

Location- Chennai

Implementation, to train new folks

1. Experience in managing service desk operations

2. Experience in any of ITSM tools & automation tools

3. Very good knowledge on ITIL processes

4. Ability to analyze the process gaps in SD and propose solutions

5. Modernize ServiceDesk using AI technologies

6. Experience in showcasing transformation initiatives to customers on the service desk/ automation area

7. Both application and infrastructure automation knowledge

8. GenAI related automation expertise.

About Company

Cognizant is a global leader in technology and consulting services, helping businesses transform their operations through digital solutions. Specializing in IT services, including software development, business process outsourcing, and consulting, Cognizant supports clients across industries such as healthcare, financial services, manufacturing, and retail. With a focus on innovation, Cognizant assists organizations in modernizing their technology, improving operational efficiency, and enhancing customer experiences. Headquartered in the U.S., it is consistently ranked among the most admired companies in the world and is a member of the NASDAQ-100.

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