Job Summary
DEx Auditor
Responsibilities
1. Preparing for and conducting audits and Account/Program level deep-dive assessments for critical/complex engagements liaising with stakeholders as required
2. Reporting process maturity and process non-compliance in order to ensure consistent delivery.
3. Reviewing and providing Go/Conditional/No Go by the end of start up and go live audits as per the applicable procedures
4 Identifying and providing Early Risk Alerts to delivery and leadership teams to avoid escalations and facilitating engagement teams to mitigate risks within the service line
5 Verifying the CAPA taken by the team objectively and ensuring closure of findings within the SLA and facilitating engagement teams on client/external CAPA
6 Providing training to auditors as necessary
7 Ensuring audit coverage by completing assigned audits
8 Identifying repeat issues in projects and marking them for project-wide analysis
9 Conducting pre-audit checks for critical engagements which are to be audited by clients or third parties
10 Contributing to team goals by achieving individual goals
11 Managing the effective collaboration of projects / engagements on customer defined SLAs / services across the service line
12 Facilitating the engagement of teams during client/external audits/ customer visits/ due diligence
13 Performing SOW reviews and audit the compliance
14 Contributing to the review of reports dashboards and applicable metrics
15 Contributing to e in review of reports dashboards and applicable metrics
16 Contributing to the Quality Management system through updates in Organization procedures