WNS is hiring for an International Airlines - Back Office - customer service process.

Walk-in Drive at Vikhroli location on 29th Jan between 11-3pm

Role: Customer Support Representative (Email Process)

Shift: Rotational shifts including night shifts

Week-offs: 1 rotational week off

Pick up & Drop facilities provided

Key Responsibilities:

Draft professional emails to resolve customer queries and complaints.

Deliver exceptional customer service while handling sensitive issues.

Ensure prompt and accurate resolution of customer concerns in line with airlines service standards.

Required Skills:

Excellent written and verbal communication skills.

Strong email drafting and comprehension abilities.

Customer-centric approach with problem-solving mindset.

Graduate candidates with 6+ months of customer service/email support experience are welcome to apply!

Interested candidates can walk-in for an interview on 29th Jan between 11 AM to 3 PM on below WNS office location

WNS Vikhroli office - WNS, Gate no 2, Plant 5, Godrej & Boyce Complex, Vikhroli West.

Meet - HR Pinky Das

pinky.das@wns.com / 8657894961

Associate