What will your job attributes include?

Lead the strategic design and execution of payroll delivery across multiple regions in a SaaS-enabled model.

Drive digital transformation across payroll operations to enhance automation, accuracy, and compliance.

Establish governance over payroll technology platforms, integrations, and data management systems.

Oversee global compliance, tax regulation adherence, statutory filings, and audit readiness.

Lead financial governance i gross margin management, and pricing strategies.

Champion process efficiency, scalability, and continuous improvement initiatives across client portfolios.

Define and manage payroll SLAs, ensuring exceptional service delivery and client satisfaction.

Escalation Management:

Serve as the executive point of contact for high-impact payroll escalations and crisis management.

Implement proactive measures to prevent recurring issues through root cause analysis and system

improvements.

Build escalation protocols with internal and external stakeholders to maintain service continuity.

Ensure client expectations are exceeded through timely communication and resolution strategies.

People Management:

Lead large, multi-tiered teams across geographies; build leadership pipelines and succession plans.

Mentor senior delivery leaders and cultivate a culture of accountability, collaboration, and innovation.

Track team performance using dashboards; drive leadership KPIs and engagement initiatives.

Build capacity and expertise in line with business growth and evolving client needs.

What skills will help you succeed in this role?

CA / MBA / Postgraduate with 16-20 years in global payroll, SaaS platforms, and compliance leadership.

Proven expertise in global statutory compliances, tax frameworks, and audit standards.

Deep understanding of payroll technology, integrations, HRMS, and data privacy laws.

Strong command over dashboarding, reporting analytics, and payroll-specific financial controls.

Expertise in client engagement, solutioning, SLA governance, and contract delivery.

High proficiency in MS Excel, HR tech platforms, and SaaS-based payroll tools.

Track record of leading large transformation projects and improving operational efficiency.

Preferred Location would be Delhi NCR / Bangalore; flexible to relocate as needed

Associate Vice President - Payroll