Associate Transfer Analyst (3 months FTC only)

Job Title

Job Description

So, who are we?

Hello, we’re IG Group. We are a publicly-traded FTSE250 FinTech company who run mobile, web and desktop platforms that help our clients trade stocks & shares, leveraged products, Futures & Options and Crypto.

We are ambitious. Over 340,000 people already use our platforms. We’re global with offices in 18 countries and products in 16 regions. We’re hungry to move faster, ship better product for our customers and grow our user base. We believe in high autonomy, and we want people who are looking to do things differently in order to create better experiences for our customers.

We work in cross-functional teams and are laser focused on increasing the number of active clients we serve to drive sustainable growth.

Your team

This role is part of the Transfers team based out of the Bangalore office. You will be part of a global operations team responsible for managing client asset transfers, ensuring accurate, timely processing and delivering a seamless customer experience across markets.

Your role in the Team’s Success

We are seeking a motivated and detail-oriented Associate Analyst to become a key member of our welcoming and collaborative Stock Transfer Team. In this role, you will play a crucial part in ensuring the accurate and timely processing of stock transfer cases, contributing to our commitment to excellence.

What you’ll do

Key responsibilities:

• Process Stock Transfers: Efficiently manage the transfer of assets in and out of IG.

• Perform all tasks related to stock transfers i.e reviewing transfer form for errors, entering instructions in IG's systems, performing settlement checks and monitoring end to end request until closure.

• Client Communication: Proactively follow up with clients and brokers on transfer cases through calls and emails.

• Issue Resolution: Address client inquiries and collaborate with internal teams to resolve issues.

• Quality Control: Conduct thorough reviews of instructions in the systems to ensure accuracy.

• System Management: Update and maintain internal systems with accurate information.

• Escalation Handling: Manage escalations from clients and internal stakeholders professionally.

• Regulatory Compliance: Ensure all stock transfer processes meet regulatory requirements.

What you’ll need for this role

We are looking for self-starting, enthusiastic team-player who will be willing and able to help colleagues at peak-times.

We are looking for below skills:

• Basic understanding of stock broking and associated services.

• Familiarity with the risks associated with Stock Transfers and knowledge on regulatory requirements for UK related to stock transfer will be a plus

• Ability to work with a great deal of attention to detail

• Good Microsoft Excel skills

• Excellent communication skills

• Willing to work in any shift

• Should be able to go beyond the roles and responsibility and should be able to help the team members during peak times

• Excellent organizational skill

• Deadline/delivery conscious and flexible to changing priorities.

How we work

We try to take a thoughtful approach to our ways of working as a company. We follow a hybrid working model with 3 days in the office – which we think balances the need to collaborate effectively and connect with each other. When it comes to how we deliver, there are 5 things we want everyone to do to drive high performance, better learning and career satisfaction:

• Lead and Inspire: Drives trust, alignment, and enthusiasm

• Think Big: Focus on the problems that most impact commercial outcomes

• Champion the client: Understand and prioritise client's needs

• Deliver at pace: Push for fast, sustainable growth;

• Raise the bar: Take ownership, be accountable and share feedback

We believe that diversity is vital to success, it fuels creativity, drives innovation and sets us up for global success. We’re committed to building teams with a variety of perspectives and skills to help us realise our vision and strategy, that’s why we encourage applications from people with diverse backgrounds and experiences to join us on this journey. Learn more about our D&I approach here.

The Perks

Your growth fuels our success! Thrive with tailored development programs, mentoring opportunities with leaders, and clear career progression. Expand your network through committees, sports and social clubs. Enjoy extra time off for volunteering and community work.

Learn more about the Perks here!
 

Join us for this exciting journey. Apply now!

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