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Associate Relationship Manager - Affluent-AFFLUENT-Service - Non Branch Banking

Kotak Mahindra Bank

5 - 10 years

Mumbai

Posted: 02/03/2026

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Job Description

As an Associate Relationship Manager, you will be responsible for managing and growing a portfolio of affluent customers, offering them a personalized banking experience. You will be the primary point of contact for your clients, providing expert advice and guidance on a range of financial products and services. Your role will involve understanding your clients' unique needs and goals, and tailoring our bank's offerings to meet those requirements. Responsibilities:
  • Build and maintain strong relationships with affluent customers to understand their financial needs and goals.
  • Offer personalized financial solutions and advice to clients, ensuring their satisfaction and loyalty.
  • Proactively identify and address client needs, providing timely and accurate information on products and services.
  • Collaborate with other teams and departments to deliver a seamless and integrated banking experience.
  • Stay updated on market trends, industry developments, and competitor activities to provide valuable insights to clients.
  • Conduct regular reviews and assessments of client portfolios, offering strategic recommendations for wealth management.
  • Ensure compliance with all regulatory and internal policies, maintaining the highest ethical standards.
  • Participate in sales and marketing initiatives to promote the bank's products and services to affluent customers.
  • Provide excellent customer service, responding promptly to client inquiries and resolving any issues or concerns.

About Company

Kotak Mahindra Bank is one of India's leading private sector banks, offering a wide range of financial services including personal banking, corporate banking, investment banking, insurance, and asset management. Established in 1985 and headquartered in Mumbai, it is known for its innovative banking solutions, customer-centric approach, and strong focus on digital transformation. The bank caters to diverse customer segments, from individuals to large corporations, emphasizing trust, transparency, and growth.

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