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Associate - Office of Senior Country Business Manager/COO India

JP Morgan

5 - 6 years

Mumbai

Posted: 22/08/2025

Job Description

The Senior Country Business Manager (SCBM)/ COO Office is responsible for ensuring the effective governance, control, risk management, and strategic management of the country operations (India). 

Job Summary:

As an Associate in the Senior Country Business Manager (SCBM)/ COO Office, you will require to have an understanding of financial and operational governance, risk management, and strategic planning to support the CEO/SCO and other senior leaders in achieving the organization's objectives.

Job Responsibilities: 

  • Execute new business strategies, strategic initiatives, or platforms, aligning business and support functions (Finance, Tech, Ops, Legal, Compliance).
  • Optimize 'bottom line' business performance by driving key initiatives &  KPI’s 
  • Identify, escalate, and mitigate business risks that could impair our ability to do business, such as legal, tax, regulatory, capacity issues etc.
  • Analyze financial performance, including expenses; identify productivity initiatives and drive implementation.
  • Partner with the Business, Operations, and Technology in defining future workflows and implementing related technology and projects to meet evolving market requirements.
  • Collaborate with relevant stakeholders (CAO functions) location driven strategy
  • Maintain the location's operational strategies and ensure the smooth operation and appropriate coordination of all businesses and infrastructure functions.
  • Help communicate business strategy, performance and priorities to stakeholders
  • Prepare documents, materials for senior management meetings.
  • Improve the client experience with local LOBs (e.g., improve onboarding, ensure cross-business client service issues are addressed and resolved in a timely manner).
  • Ensure a strong understanding among local LOBs of revenue and expense goals, actual performance, client planning/prioritization, control environment, and cross-LOB gaps and opportunities.

Required Qualifications, capabilities and skills:

  • Postgraduate (preferred)/Graduate degree in Business, Finance, Economics, or a related area.
  • Highly motivated self-starter with excellent time management and prioritization skills.
  • Ability to present well to senior and business heads.
  • Strong internal relationship-building skills across a broad range of functions.
  • Self-motivated, tenacious, and able to work independently.
  • Excellent written and oral communication skills.
  • Ability to define and deliver a strategic agenda across multiple groups.
  • Strong analytical and problem-solving skills with the ability to analyze large data sets and present conclusions concisely.
  • Attention to detail with a logical thought process.
  • Ask questions, maintain a pro-active and problem-solving mindset with ability to identify, clearly present and implement well defined solutions
  • Strong organizational and time management skills; extremely versatile; ability to prioritize requests; comfortable managing the demands of multiple deliverables running at the same time
  • Enthusiastic, self-motivated and effective under pressure. Energetic and dynamic in style.

Preferred Qualifications, capabilities and skills:

  • 5-6 Years of experience with minimum 2-3 years’ experience in Business Management or COO Organization (preferred).

About Company

JP Morgan Chase & Co. is one of the world's largest and most prestigious financial institutions, headquartered in New York City. It operates in over 100 countries, providing a wide range of financial services including investment banking, asset management, commercial banking, and wealth management.The company serves corporations, governments, institutions, and individual clients, offering expertise in areas such as mergers and acquisitions (M&A), securities trading, and credit management. Known for its global reach and financial strength, JP Morgan is a leader in innovation and sustainability within the banking industry.

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