Associate Manager - HR

Role Purpose:

The Associate Manager - People & Organisation is responsible for assisting with business strategy pertaining to recruitment, talent management and staff development. The role holder is also responsible for assisting in standardizing and implementing People & Organisation policies and procedures within the country.

Role Details Key Responsibilities and Accountabilities:

Vendor Management

• Source and interact with recruitment vendors and negotiate contracts
• Work with selected service providers to achieve company needs

Policies and Procedures

• Stay updated about relevant P&O Standard Management system (policies, procedures and forms)
• Work towards aligning procedures and forms required locally (e.g. legal requirements)
• Monitor the proper documentation after implementation for audit purposes
• Assist in sourcing contracts for procurement of staff services Staffing
• Assist in the manpower planning for the head office
• Support initiatives to ensure the constant availability of the required competent staff to support the organization in meeting all its responsibilities, plans and objectives

Employee Engagement

• Conduct periodic employee engagement and internal customer satisfaction surveys
• Provide suggestions on how to address the employee engagement and customer satisfaction challenges
• Organize employee engagement events and team building activities
• Prepare the content to be published in the quarterly newsletter

Training and Performance Management

• Implement training and performance management systems initiated by the Corporate Head Office
• Develop reports for the Corporate Head Office related to training and performance Human Capital Projects
• Support with the implementation of all relevant P&O projects and procedures initiated by the Corporate Head Office
• Develop reports to communicate the performance of implemented P&O projects

People & Organisation Responsibilities

• Proactively identify and seek professional development opportunities to improve leadership and technical skills pertaining to the direct line of work
• Apply and follow MAF Retails People & Organisation corporate policies and relevant procedures and

instructions

• Provide training and feedback to direct reportees when required

Definition of Success

• Lack of vacant roles
• Management of the implementation of relevant policies and procedures
• Time taken to respond to grievances
• Accuracy and timeliness of reports

Personal Characteristics and Required Background:

Minimum Qualifications/education

• Bachelors Degree in Administration or HR

Minimum experience

• 4 - 6 years in People & Organisation administration and recruitment

Skills

• Time management
• Ability to work under pressure
• Interpersonal skills