Associate Manager ERP Package Applications

Job Description:

Key Requirements and Responsibilities:

• Design and implementation of complex SAP EcoSystem landscapes inclusive of high availability and disaster tolerant configurations.
• SAP Basis support for multiple product set inclusive of, but not limited to PO / PI / CRM / Portal / BW / BI / Solution Manager/Java systems.
• SAP upgrade experience for product management inclusive of version upgrade / patches / kernel migrations etc.
• SAP Daily administration inclusive of transport processing / profile management / performance troubleshooting.
• Oracle RDBMS experience from design / implementation, upgrade to support and daily management. Oracle restore, recovery and refresh are mandatory skills.
• MS-SQL RDBMS experience from design / implementation, upgrade to support and daily management. MS-SQL restore and refresh are mandatory skills.
• Solution Manager expertise are required in tasks like version, patch upgrade, SLD upgrade and tasks related to SLD, LMDB, Technical monitoring, EWA setup and troubleshooting are essential skills.
• Good to have - SAP HANA and different relational database management system (RDBMS) a plus.
• Administration of performance tuning and optimization, provisioning, data migration, virtualization, replication, etc
• Key storage tools, methodologies and protocols
• Remote access tools (PCAnywhere, VNC, Terminal Server, Citrix, etc) or any management console
• Backup/Infrastructure/Applications
• Broad knowledge in networking such as Active Directory Services, Light Weight Directory Services, Domain Name System, DHCP, etc
• Cluster and high availability setup in a multi data center environment
• Backup and general hardware design, setup and configuration
• Ability to troubleshoot, analyse and resolve incidents and service requests including coordination with various groups
• Ability to implement and execute change requests completely and accurately as aligned
• Ability to provide RCAs for service improvements, error documentation, workaround and resolution plans
• Additional skills/competencies as required by the account
• Able to lead and co-train other Storage/Platform resources
• Provides comprehensive and quality support for all technical, process-related and escalation activities

Basic Qualifications:

• 4-8 years of Experience in similar role.
• Technically fluent in Windows and/or UNIX operating systems
• Knowledgeable in backup and infrastructure design/implementation
• Good organization skills to balance and prioritize work and multitask.
• Good analytical and problem-solving skills to troubleshoot systems problems

Core Competency:

• SAP:  NetWeaver (including EP, XI/PI, BW, BI), Solution Manager,
• Database: Oracle, MSSQL essential
• Optional - SAP HANA , MaxDB, DB2, Sybase optional
• Operating System: Windows, HP-UX, Linux, AIX, Solaris
• Infrastructure: Hardware, Network (Cloud included)

Other Qualifications:

• Experience working with virtual technologies.
• Good communication skills to communicate with support personnel, customers, and managers.
• Basic skills in integrating distributed computing hardware and software systems.
• Ability to work independently and as part of a team.

Work Environment:

• Require on-call, weekend and evening work and support.

At DXC Technology, we believe strong connections and community are key to our success. Our work model prioritizes in-person collaboration while offering flexibility to support wellbeing, productivity, individual work styles, and life circumstances. We’re committed to fostering an inclusive environment where everyone can thrive.

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