Associate, HRIS
Concentrix
2 - 3 years
Gurugram
Posted: 16/04/2025
Job Description
Job Title:
Associate, HRISJob Description
Candidate should be willing to relocate to Gurgaon.Role and Responsibilities
- Provide functional HRIS support for related modules via helpdesk/emails/voice mails.
- Provide customer oriented support with-in given time lines 24*7 basis.
- Will be part of HRIS helpdesk team , should aware TAT/SLA customer service.
- Support HRIS Modules like , Recruitment, Benefits, Compensation, EIBs and other issues that impact Employee Life Cycle Management via various HR Processes.
- Should have strong knowledge on excel and can work on bulk data mining and analysis
- Develop testing scenarios, report errors to Development Team, and track appropriately.
- Conduct various data audits, including running ad hoc reports which aim to maintain data integrity.
- Troubleshooting systems or data issues.
- Maintain/update all end-user documentation.
- Liaison between the customer, technical teams, and Relevant HR departments to facilitate solutions.
- Assist with functional testing and documentation.
- Adhere to and promote HR/HRIS policies and procedures.
- Participate in status meetings with the HR team.
- Perform other duties as assigned.
- Strong knowledge of HR/HRIS practices and procedures
- Strong Excel knowledge
- Strong and relevant experience of HRIS systems and functional knowledge of Workday HCM and other Modules·
- Strong verbal and written communication skills·
- Customer Service Skills·
- Ability to work independently as well as in a team environment·
- Ability to troubleshoot issues and discern when to escalate.
- Ability to respond to changing priorities·
- Ability to multi-task basic analytical ability to gather and interpret information and develop, recommend and implement solutions.
Qualifications and Education Requirements
Minimum Graduate is required.
At least 2-3 years of experience working on troubleshooting and HRIS Application and Solutions as per business need.
At least 2 years query/report writing experience.
4-year degree or equivalent experience.
Location:
IND Gurgaon Building 14 - 11F, Tower DLanguage Requirements:
Time Type:
Full timeIf you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
About Company
Concentrix is a global business services company specializing in customer experience (CX) solutions and technology. Headquartered in Fremont, California, it provides services like customer support, analytics, automation, and consulting to businesses across various industries, including technology, healthcare, finance, and retail. Known for its innovation and commitment to enhancing customer journeys, Concentrix operates in over 40 countries with a focus on delivering personalized and efficient customer engagement solutions.
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