Associate Engineer, Storage & DC

Equal Opportunity Employer

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, or disability status.  EEO/AA/M/F/Disabled/Vets

Job Description :

This role will be responsible for managing the Storage Infrastructure in on-

prem and Cloud.

This is mostly a technical role and will be expected to offer a wealth of
technical expertise across Storage Technologies.

As part of the Storage and Datacenter Team, the candidate will also offer
Infrastructure support experience across the Enterprise, with knowledge of
other Infrastructure technologies such as Backup, VMware, and AWS cloud
technologies.

Responsible for, but not limited to the following;

• Responsible for the administration and Monitoring of storage systems
• Provisioning and configuration of NAS and SAN storage
• Basic knowledge in data redundancy, disaster recovery, data availability, and business continuity for the storage systems.
• Basic Performance monitoring, tuning and troubleshooting of storage infrastructure
• Review alert volume and trending, along with various internal teams, to develop plans to drive efficiency and mitigate repeat issues
• Work on upgrades, patching and maintaining security compliance of Storage systems and related services
• Work on the day-to-day and recurring activities
• Should have a basic understanding and knowledge of Backup technologies (preferably Commvault)
• Should have a basic understanding and knowledge of VMware
• Should have a good understanding of Windows and Unix Operating systems and should be able to perform at least basic administration.

Required Knowledge

• NetApp administration – Min 2 Years
• Basic knowledge on HP & Dell Storage
• Basic AWS cloud concepts
• Basic knowledge of backup solutions

Additional Knowledge

• Commvault Administration
• VMware
• Windows & Linux operating systems
• Working knowledge of networking
• Service Management tools – BMC Remedy
• Understanding of industry-leading monitoring tools

Basic understanding of enterprise architecture, system availability and disaster recovery

You are an experienced Storage engineer, preferably with exposure to a variety of Storage Systems/solutions.  You also have a broad set of IT skills gained over a minimum of 2  years working in an enterprise IT organization. You are experienced in implementing, securing, supporting, and upgrading enterprise infrastructure, ensuring the infrastructure, which runs corporate applications, is correctly monitored and highly available as required.

Essential skills

          Able to work in a fast-paced environment.

·        Able to demonstrate flexibility, adaptability, motivation, as well as excellent problem-solving capability.

·        Strong time and task management skills

·        Ideally educated to degree level, with a strong technical and service management background.

·        ITIL certification or other service management framework experience, including working with ITIL-based Service processes and functions such as Change, Incident, Problem, and Transition.

·        Strong customer management skills, including the ability to resolve disputes to mutual satisfaction.

·        Good documentation skills to present in any internal or external technical review forums

·        Good communication and report writing skills

Ensure effective management of any outsourced services and functions through Service Level Agreements (SLAs) and contracts.

·        Respond to and satisfactorily resolve any escalated customer issues or concerns.

·        Work with other Technology teams to identify possible service improvements and implement these through the Change Management process.

·        Responsibility for working with the Service Owners on routine testing of backup, resiliency, and disaster recovery scenarios.

·        Work successfully with on and offshore team members to provide the best overall working structure

Job Category: