Associate Engineer, Managed Services

Rockwell Automation is a global technology leader focused on helping the world’s manufacturers be more productive, sustainable, and agile. With more than 28,000 employees who make the world better every day, we know we have something special. Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.

We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work. And if that’s you we would love to have you join us!

Job Description

As a Windows VMware Administrator, you will be responsible for the design, implementation, configuration, management, and troubleshooting of Windows server environments that are virtualized using VMware technologies. You will ensure the availability, reliability, and performance of virtualized Windows servers while adhering to security and compliance standards.

This position will report to Team Lead/Supervisor.

Your responsibilities:

• 24x7 monitoring track the performance and status of Windows servers and VMware infrastructure.
• Monitor system resource utilization, such as CPU, memory, storage, and network, to identify and address performance bottlenecks.
• Analyse historical performance data to identify trends and potential improvements.
• Provide VMware support including incident and work requests within the virtualization infrastructure spanning multiple data centres, across multiple VMWare ESX environments.
• Configure and optimize the virtual infrastructure.
• Work with change tools to maintain client SLA's.
• Liaise on virtualization configuration with the storage systems manager and system administrators.
• Experience and demonstrated skills in systems administration which includes 24x7 operations, Virtualization environments (VMware) across multiple VMWare ESX environments, and Multiple data centres.
• In-depth knowledge in Windows Server 2012, 2012R2, 2016 and 2019.
• Knowledge in DNS, DHCP and file services
• Experience in Windows server security patching.
• Knowledge of Backup Technology and Datacenter tools.
• Responsible for building and hardening windows servers.
• Analyse server logs and provide root cause analysis during Major incidents.
• Manage permissions on File servers and NAS shares.
• Knowledge of IP addressing, subnets, and network protocols.
• Ability to troubleshoot basic network connectivity issues.
• Proficiency in documenting technical procedures, troubleshooting steps, and system configurations.

The Essentials - You Will Have:

• Bachelor's degree in information technology or related field required or equivalent experience.
• Minimum of 3 years' experience as Windows and VMware Administrator.
• Displays strong teamwork skills. Enjoys working in a team.
• Builds productive vendor relationships.
• Able to document and present to management different IT issues.

The Preferred - You Might Also Have:

• Takes ownership of learning about new Windows and VMware services or features.
• Strong attention to detail and accuracy.
• Ability to prioritize and complete tasks in a timely manner.
• Occasionally presents to peers in a small group environment.
• Contributes to global team efforts by providing technical / process expertise, mentoring and guidance towards common goals. Brings appropriate individuals together to accomplish goals.

Benefits:

• The ability to collaborate with, learn from colleagues in a complex, global organisation.
• We provide a working environment with a creative company, paired with a great compensation package, great benefits, and a supportive atmosphere where you can sharpen with new challenges and development opportunities.
• Corporate Social Responsibility opportunities.
• Support from our 24/7 employee assistance program.
• We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.At Rockwell Automation we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right person for this or other roles.

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Rockwell Automation’s hybrid policy aligns that employees are expected to work at a Rockwell location at least Mondays, Tuesdays, and Thursdays unless they have a business obligation out of the office.