Associate - DOC MGT

About Us

Moder, formerly known as Archwell Operations, is a part of Archwell Holdings founded in 2017. We are a tech forward outsourcing company specializing in supporting the US Mortgage, Insurance, and Banking industries. We specialize in end-to-end component-based outsourcing, managing one-off projects to become an extension of the customer service or operations team. Our team is built on industry expertise and provides the traction clients need to grow their company.

Equipped with diverse tools, platforms, solutions, and services we strive to work towards our mission to positively impact the financial health of companies by powering in-house processes using top talent, workflow best practices, and progressive technology.

Link - https://www.gomoder.com/about-moder

Additional Roles & Responsibilities:

•Indexing and Extraction of Mortgage Document/Imaging Review in EDMS, Lakewood and Real-Quest to recover Mortgage Document(s)

•Manage loans to clear loans within the TAT. 

•Ability to prioritize multiple and often conflicting priorities and organize work to meet tight deadlines.

•Strong time management skills to achieve follow through on claims requirements within timeframe allotted.

•Supporting Team leaders in clearing priority queues to meet the client KPI.

•Identify opportunities for process improvements and drive initiatives to enhance analytical capabilities within the team

•Should be willing to work in a 24*7 working environment – Rotational Shift and Rotational Weekly Offs.

•Candidate should be flexible to work from office and work from home

•Candidates may have to work overtime as per business needs.

Additional Skills:

•Basic Degree completion (15 years of education)

•Excellent written and oral communications skills

•Minimum 2-year US Mortgage experience and Proven experience as a Senior Analyst or in a similar role

•Extensive experience in a specific industry relevant to the job (US Mortgage).