Associate Director – Strategy & Operations

About the Role

We are seeking a high-performing Associate Director Strategy & Operations to drive business strategy, operational excellence, and new market creation. This role is ideal for someone with strong analytical rigor, experience in 0-to-1 environments, and the ability to convert strategic ideas into scalable execution.

You will work closely with senior leadership and cross-functional teams to build new business lines, and optimize core operations.

Key Responsibilities

• Own 0-to-1 strategic initiatives from idea validation through pilot and scale-up, driving structured experimentation, tracking outcomes, and ensuring successful rollout across markets.
• Build business cases, operating models, and financial projections for new initiatives.
• Conduct deep-dive analyses to uncover opportunities, risks, and structural improvements.
• Partner with Operations, Growth, Product, and Tech teams to drive execution.
• Design KPIs, dashboards, and governance structures to track business performance.
• Identify cost optimization and revenue expansion opportunities.
• Run pilots, monitor outcomes, and iterate rapidly.

Required Qualifications :

• 5+ years of experience in Strategy, Operations, Consulting, Business Analytics, Growth, or Program Management roles.
• Proven experience in building strategic businesses or initiatives from zero, including early-stage market launches.
• Prior consulting background (top-tier or startup consulting preferred).
• Strong analytical and problem-solving skills with the ability to structure ambiguous problems.
• Excellent communication and stakeholder management abilities.
• Advanced proficiency in Excel / Google Sheets and PowerPoint.
• MBA or undergraduate degree from Tier-1 colleges / premier institutions.