Key Responsibilities:

Lead large complex engagements or multiple mid-sized independent engagements in a financial services operations environment.

Manage end-to-end delivery involving both build and run parts of projects.

Provide oversight on AML compliance processes, KYC Customer Due Diligence review or refresh, and onboarding for individual and institutional clients.

Handle large delivery teams, ideally with experience managing around 500 or more people across multiple clients or geographies.

Maintain strong client relationships and ensure service excellence.

Bring deep expertise in KYC, AML and financial operations.

Collaborate with banking operations and risk management teams within a global service delivery model.

Preferred Background:

Strong understanding of AML regulations and KYC requirements.

Experience in financial services operations, banking operations or risk management.

Proven experience managing large teams and complex global engagements.

Strong client management and stakeholder handling skills.

Associate Director / Director – Financial Managed Services (KYC AML)