Associate Director - Facility and Maintenance

Role Overview:

The Associate Director of Facilities & Maintenance is responsible for the strategic planning, operation, and continuous improvement of all facilities, infrastructure, utilities, and maintenance functions across the organization. This role ensures safe, compliant, cost-effective, and efficient facility operations while supporting business growth and operational excellence.

Key Responsibilities:

Strategic Leadership

Develop and execute long-term facilities and maintenance strategies aligned with organizational goals.

Lead capital planning, asset lifecycle management, and infrastructure modernization initiatives.

Serve as a strategic leader to work on cost savings initiatives of Facilities.

Facilities & Maintenance Operations

Oversee day-to-day Dark store facilities operations, including buildings, utilities, HVAC, electrical, fire safety, Soft services and critical systems.

Establish preventive and predictive maintenance programs to maximize asset reliability and minimize downtime.

Streamline AMC processes and procedures of critical assets.

Compliance, Safety & Risk Management

Lead audits, inspections, and certifications related to facilities and maintenance.

Implement risk mitigation and emergency response plans for facilities-related incidents.

Financial Management

Develop and manage annual operating and capital budgets for facilities and maintenance.

Optimize costs through vendor management, contract negotiations, and energy efficiency initiatives.

Track KPIs related to maintenance performance, cost control, and asset reliability.

People & Vendor Management

Lead, mentor, and develop facilities and maintenance teams, including engineers, technicians, and supervisors.

Manage third-party service providers, contractors, and consultants to ensure quality and compliance.

Build a culture of accountability, continuous improvement, and safety excellence.

Continuous Improvement & Technology

Drive the adoption of CMMS, BMS, and other digital tools for maintenance and facilities management.

Promote energy conservation, ESG, and green building practices where applicable.

Qualifications & Experience

Bachelors degree in Electrical, MBA preferred

10 - 15 years of progressive experience in facilities and maintenance management, with at least 5 years in a leadership role.

Proven experience managing large, complex facilities and multi-disciplinary maintenance teams. Strong knowledge of Electrical and HVAC systems.

Experience with budgeting, capital projects, and vendor contract management.

Skills & Competencies

Strong leadership and people management skills.

Strategic thinking with hands-on operational expertise.

Excellent stakeholder management and communication skills.

Strong analytical, financial, and problem-solving abilities.

Proficiency in CMMS, MS Office, and facilities management systems.