Associate Database Administrator

About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery, ride-sharing, HiTech, FinTech, and HealthTech. 

The People First culture at TaskUs has enabled the company to expand its workforce to approximately 45,000 employees globally. Presently, we have a presence in twenty-three locations across twelve countries, which include the Philippines, India, and the United States.

It started with one ridiculously good idea to create a different breed of Business Processing Outsourcing (BPO)! We at TaskUs understand that achieving growth for our partners requires a culture of constant motion, exploring new technologies, being ready to handle any challenge at a moment’s notice, and mastering consistency in an ever-changing world.

What We Offer: At TaskUs, we prioritize our employees' well-being by offering competitive industry salaries and comprehensive benefits packages. Our commitment to a People First culture is reflected in the various departments we have established, including Total Rewards, Wellness, HR, and Diversity. We take pride in our inclusive environment and positive impact on the community. Moreover, we actively encourage internal mobility and professional growth at all stages of an employee's career within TaskUs. Join our team today and experience firsthand our dedication to supporting People First.

So what does an Associate Database Administrator do? Think of yourself as someone who will be performing administrative tasks and day to day Database Management duties for our Core Apps tools and solutions.

Responsibilities 

• Oversee administration and maintenance of different database engines, both On-Prem and in AWS. This also includes Data Warehouses in the Cloud (Redshift experience is a plus).

• Perform health checks and performance tuning to ensure databases are available and healthy.

• Place and Test disaster recovery plans for all databases.

• Ensure protocols for DB security and data privacy are in place.

• Maintain compliance of all databases to various InfoSec and Audit bodies 

• Automate tasks as deemed necessary.

• Handle Database service request tickets in a timely manner

• Audit accounts on periodic review

• Collaborate with Various IT groups for support needed on Infrastructure requests and dependencies

Qualifications 

• Bachelor's Degree or equivalent experience in Computer Science, Technology, or a related field of study.

• Advanced Experience (minimum of 2 years) in handling DBA tasks for MySQL and SQL Servers including installation, upgrades, patching, and deployments. 

• Experience in administration of Data Warehouses (Redshift is a plus).

• Experience in handling Amazon Aurora (fully managed relational database engine compatible with MySQL and PostgreSQL). 

• Proficient with high availability tools like AWS DMS, Always On, FCI, Replication, etc. 

• Experience in Database monitoring tools such as SQL Server Profiler 

• Proficient in SQL (Structured Query Language) for managing relational databases, primarily T-SQL extension. 

• Hands on experience implementing Disaster Recovery for different platforms. 

• Experience or knowledge of handling PCI-DSS, Data Privacy, and DB audits 

• DB hardening based on CIS 

• Knowledge of DB performance tuning and SQL tuning 

Work Location / Work Schedule / Travel:

• Hybrid

• Rotational Shifts

• Five Working Days

How We Partner To Protect You: TaskUs will neither solicit money from you during your application process nor require any form of payment in order to proceed with your application. Kindly ensure that you are always in communication with only authorized recruiters of TaskUs.

DEI: In TaskUs we believe that innovation and higher performance are brought by people from all walks of life. We welcome applicants of different backgrounds, demographics, and circumstances. Inclusive and equitable practices are our responsibility as a business. TaskUs is committed to providing equal access to opportunities. If you need reasonable accommodations in any part of the hiring process, please let us know.

We invite you to explore all TaskUs career opportunities and apply through the provided URL https://www.taskus.com/careers/.