Associate-Cyber Security support process specialist.

System Administration skills for Critical Productions Applications on Windows and Linux Servers  

Monitor Fleet of Servers, Databases, Network Devices, and IT Infrastructure 

Identify potential Issues and Alerts and performance down gradations. 

Troubleshooting machine data and applications hosted on windows and Linux servers and ensure seamless data flow and zero downtime. 

Assign and own cases received from Diagnostic Engineers to review / respond to technical queries received related to product and RMD Services 

Participating in P1 P2 calls and Troubleshooting Bridges to resolve Critical Data center and application issues.  

Sending emails and answering calls related to data Quality and Acquisition blocked issues with Site engineers.  

Participating in Weekly and Scheduled meetings with Stakeholders and Management to discuss presentations on performance Reviews and SLA KPI metrics.  

System Administration of Critical Production Servers hosted in AWS, Azure and Customer Data Center Globally  

Acknowledge and Troubleshoot Technical issues on Windows and Linux Operating Systems Oracle Databases and network connectivity devices.