Associate-Cyber Security support process specialist.
Genpact
0 - 3 years
Gurugram
Posted: 9/3/2024
Job Description
Responsibilities
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System Administration skills for Critical Productions Applications on Windows and Linux Servers
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Monitor Fleet of Servers, Databases, Network Devices, and IT Infrastructure
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Identify potential Issues and Alerts and performance down gradations.
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Troubleshooting machine data and applications hosted on windows and Linux servers and ensure seamless data flow and zero downtime.
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Assign and own cases received from Diagnostic Engineers to review / respond to technical queries received related to product and RMD Services
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Participating in P1 P2 calls and Troubleshooting Bridges to resolve Critical Data center and application issues.
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Sending emails and answering calls related to data Quality and Acquisition blocked issues with Site engineers.
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Participating in Weekly and Scheduled meetings with Stakeholders and Management to discuss presentations on performance Reviews and SLA KPI metrics.
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System Administration of Critical Production Servers hosted in AWS, Azure and Customer Data Center Globally
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Acknowledge and Troubleshoot Technical issues on Windows and Linux Operating Systems Oracle Databases and network connectivity devices.
About Company
Genpact is a global professional services firm delivering digital transformation by putting digital and data to work to create competitive advantage.
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