Associate - Control Tower
Mahindra Logistics
1 - 2 years
Mumbai
Posted: 13/09/2025
Job Description
Job Description -:
1) Strong focus on Control Tower activities ( Shipment Tracking + On Time Deliveries + Help Desk & Exception Management + Performance & MIS Management)
2) Ability to proactively identify potential delays, delivery challenges ensuring earliest delivery of shipments
3) Co-ordination with multiple stakeholders both internally & externally to get the task completed within defined timelines
4) Provide visibility to all stake holders, capture delays and exceptions and share relevant information with all the stakeholders
5) Attention to detail and Data analysis
6) Ensuring earliest delivery of shipments which have crossed their ETA
7) Resolving email or on call queries within stipulated time from receipt of query
8).Co-ordination with multiple stakeholders both internally & externally to get the task completed
9) Provide visibility to all stake holders, capture delays and exceptions and share relevant information with all the stakeholders
10) Timely providing of various Analytics + Performance Management
About Company
Mahindra Logistics is a leading provider of end-to-end supply chain and logistics solutions. The company operates in various sectors, offering transportation, warehousing, freight forwarding, and supply chain management services. They focus on optimizing logistics operations and improving supply chain efficiency through technology and innovation, serving a wide range of industries, including automotive, retail, and FMCG.
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