Associate Consultant

Job description:

Azure Linux L3

1. 12 to15 years of experience in Cloud Linux Support Engineer role.
2. Strong understanding of Cloud infrastructure (Azure), Linux-based operating system (RHEL, Oracle, SUSE) commands and utilities.
3. Delivering support on Linux system services such as DNS, DHCP, NFS/AutoFS, NIS, Samba, NTP, RAID, LVM, Apache and other custom applications.
4. Setting up, configuration, upgrade, maintenance, performance monitoring and troubleshooting of servers running any Linux.
5. Good knowledge in OS Patching.
6. Experience in operating system level troubleshooting, resolving system boot issues, Kernel bugs and server log analysis.
7. Experience in Linux System hardening and Non-Compliance remediation
8. Deep knowledge about Linux boot process.
9. SUSE Pacemaker cluster configuration and management.
10. SUSE Linux Admin with SUSE Pacemaker Clusters and Azure IaaS skills.
11. Installation, Configuration, and administration of SLES
12 for SAP Applications 12. Cluster configuration, management, and troubleshooting
13. Clustering knowledge on Linux / SUSE GPFS or HA configuration Knowledge of SAP HANA appliances is added
14. Performance tuning and storage optimization
15. LVM administration and disk management for our internal client.
16. 24 7 support and hands on delivery experience in respective areas of expertise!
17. Solving problems on issues belongs to virtual servers.
18. Provide the root cause analysis on the major incidents/problems.
19. Good communication and interpersonal skills.
20. Communicate with customers as required: keeping them informed of incident progress, notifying them of impending changes or agreed outages.

• To validate analyses (eg. Root Cause Analysis ,Trend Analysis) and reports to facilitate performance in tasks to be presented to key business stakeholders
• To ensure positive customer feedback and satisfaction thorugh active participation in customer meetings to understand any issues faced
• To validate Change Order Implementation Plan and Human Error Compliance and participate in Capacity planning
• To perform value addition activities (such as mentoring administratorsorteam members, preparing SOPs, maintaining effective documentation simultaneously and Knowledge sharing.) In addition act as a liaison to the business segment, facilitating effective communication and presentation to key business stakeholders as and when required.
• To ensure on-time resolution and quality compliance of escalated ticketsorincident as per the agreed SLA