Associate - Claims Process

Responsibilities

• Possess knowledge of general accounting and claims process.
• Establishes proof of loss by studying documentation and assembling additional information from outside
• sources.
• Complete freight claim paperwork with transportation & Submit revised mitigation paperwork when
• applicable. 4. Track communications and follow ups with transportation providers during the claims
• process.
• Negotiate settlements with carriers on behalf of the client by mutual communication and agreeance.
• Request documentation and information needed from carriers to resolve claims or letters of denial.
• Communicate updates on freight claims to claimant parties when requested.
• Ensure timely and effective claims resolution.
• Research and collects data through complex techniques and procedures, Google research, structured data
• collections or other project specific methodolog

Qualifications

• Bachelors /Freshers Master Degree with a minimum of 1 4years of experience in Account &
• Finance background and Claims experience is preferred.
• Should be a fast learner.
• The candidate should have relationship management skills since the job will involve Liaoning with
• customers and US stakeholders.
• The Candidate should have the ability to multi-task, prioritize and ability to learn more and be
• flexible.
• The candidate must have excellent interpersonal and communication (verbal & written) skills
• with all levels of employees and management
• The candidate should have excellent PC skills and should be well versed with Microsoft Products
• like Excel, Word and Access (optional).
• This job may also require using various applications (Microsoft or others).
• Goal-oriented, motivated self-starter, with excellent organizational skills and Strong problem
• solving skills
• Strong attention to details and Good follow up skills.
• Ability to work effectively with other organizations and individuals at all levels with minimal
• supervision and assumes accountability for issues until final resolution.
• Flexible to night shifts is mandatory. (9.00pm to 6.00am)