Associate Brand Assurance Analyst [T500-22771]

About FM:

FM is a 190-year-old, Fortune 500 commercial property insurance company of 6,000+ employees with a unique focus on science and risk engineering. Serving over a quarter of the Fortune 500 and major corporations globally, they deliver data-driven strategies that enhance resilience, ensure business continuity, and empower organizations to thrive.

FM India located in Bengaluru is a strategic location for driving FM's global operational efficiency that allows them to leverage the countrys talented workforce and advance their capabilities to serve their clients better.

Role Title: Associate Brand Assurance Analyst

Position Summary:

This role is responsible for reviewing select client-facing products for logic and coherence, grammar and punctuation, spelling, consistency, style, language usage, and formatting. Utilize available technology and a process-centered approach to ensure delivery of high-quality products and services. Tasks may include, but are not limited to, proofreading and editing risk reports, engineering correspondence, marketing and sales collateral, policies, and a variety of written and electronic communications.

Job Responsibilities:

• Ensure client facing products and services meet quality expectation.
• Provide input on existing linguistic assets (glossaries, style guides, etc.), processes and related issues.
• Enforce editorial and brand style guidelines.
• Analyze quality issues, provide feedback and propose solutions.
• Engage with authors to define quality expectations.
• Create and maintain process documentation and assist in coaching authors on language and brand usage.
• Complete additional duties, as assigned, which support the brand assurance function.

Skill and Experience:

• 3 years of experience required to perform essential job functions.
• Additional Experience Qualifier (optional) : Three years of experience in writing/editing plus
• Two years in a related function. Experience enforcing editorial style guidelines. Experience with content management systems (CMS) preferred Experience with Translation Memory tools and Translation Management Systems (TMS) preferred.

Technical Skills:

• Expert skills with MS Office suite of tools
• Excellent computer literacy and inclination to use technology for collaboration, feedback collection, data analysis, and automation
• Understanding of Content Management Systems (CMS)
• Familiarity with Translation Memory tools and Translation Management Systems (TMS)

Language & Communication:

• Advanced editing, written, and grammar skills
• Strong written and verbal communication skills in English (required)
• Working knowledge of other languages (strongly preferred)
• Strong interpersonal skills

Analytical & Problem-Solving:

• Strong analytical skills
• Willingness to analyze processes, challenge conventional wisdom, and seek incremental improvements

Behavioral & Work Style:

• Independent, self-motivated, and able to work under tight deadlines
• Results-driven work ethic with high energy and enthusiasm
• Team player and team builder with ability to problem-solve, show initiative, and influence others

Must Have Skills:

• Strong written and verbal communication skills in English and working knowledge of other languages strongly preferred.
• Advanced editing, written, and grammar skills.
• Strong analytical skills when reviewing and editing documents.
• Independent, self-motivated and able to work under tight deadlines.
• Technology proficient with MS Office suite

Education and Certifications:

• 4 Year / bachelor's degree

Work location: Bengaluru