Associate - Back Office Analyst

We are One Sutherland — a global team where everyone is working together to create great breakthrough solutions. Our workforce has thrived in an environment of diversity of thought, experience and background. We celebrate our diversity and embrace it whole-heartedly. Sutherland is an equal opportunity employer. We promote a positive work environment by conducting ourselves professionally and helping each other achieve our goal of One Sutherland Team, Playing to Win.

Sutherland was founded 35 years ago (1986). Since then, we have become a leading global provider of business process and technology management services offering an integrated portfolio of analytics-driven back office and customer-facing solutions that support the entire customer life cycle.

Roles and Responsibilities

Invoice Processing

1. Process all invoices assigned within the required Turn-Around-Time

2. Statement Reconciliations • Initiate follow up for the parked documents

3. Reversals and corrections of incorrect posted invoices

4. Handle the Blocked resolutions

5. Processing all recodes received

Payments

1. Creating Payment Proposal as per the schedule after performing Duplicate Invoice Report

2. Performing audit for payment proposal list and payment exception list

3. Getting the identified errors corrected for final payments list approval from market before completing it

4. Forecasting the payment value to treasury team

5. Maintain Payment Transit Evidence for audit compliance

Vendor Master

1. Research and Setup/Update/edit vendor accounts in the System

2. Follow up with the requester/vendor for discrepancy

3. Track all the Work-in-progress creations/modifications in the follow up tracker

Our employees enjoy:

• Competitive compensation packages inclusive of base pay, incentives, over-time and shift differentials for certain shifts.
• Annual merit increase based on performance.
• Paid Training whether onsite or in work at home.
• Discounts for several corporate and retail partners for services and products once Sutherland ID is presented.
• Excellent training and supervisory support - to help you feel comfortable servicing our customers.
• Competitive Salary with attractive and attainable PBI structure.
• Paid vacation and sick leave annually.
• Exceptional Health and Life Insurance Plan
• Lunch benefits and subsidy.
• Onsite lunch concessionaire at reduced rates.
• Transportation/ Shuttle Services - Free transportation home for shifts that end after 9:00 pm and pick-ups for shifts that begin before 6am
• Free On-site medical suite with nurse and medical doctor.
• Daily Refuel Plan - Robust and dynamic schedule of activities to keep employees energized both at home and in the office.
• Paid referral program
• Career development & growth opportunities for advancement.
• Excellent Reward and recognition programs.