Associate Analyst

Job Description:

• Bachelor’s degree in computer science, Information Technology, Statistics, or a related field
• 2+years of experience working with VOXCO, Forsta or similar survey programming software. Experience of scripting multi-market complex projects.  
• Program and script high-complexity surveys on the Survey platform, ensuring accurate execution according to specifications, with a focus on on-time delivery and end-to-end quality assurance.
• Conduct thorough testing of surveys, review data, and provide high-quality links to clients. Be able to provide technical support and troubleshooting for survey-related issues.
• Coordinate with internal project managers / client services team members to finalize materials; provide guidance on tool functionality and solutions.
• Review survey questionnaires and make recommendations for efficient programming and optimal data layout to improve data quality and user experience.
• Develop, test, and implement innovative approaches, functions, and solutions to streamline survey programming and enhance project efficiency.
• Strong understanding of JavaScript, HTML, CSS, and other relevant programming languages.
• Should be comfortable to work in night shifts – rotational, 24/7 operational support and working on weekends - Roaster
• Client-focused with strong consulting, communication, and collaboration skills. Emotionally intelligent, adept at conflict resolution, and thrives in high-pressure, fast-paced environments. Demonstrates ownership, problem-solving ability, and effective multitasking and prioritization

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