Job Summary
Job Description: Tableau AdministratorManage and optimize our Tableau environment ensuring seamless operations for end-users and efficient project governance. This role involves overseeing Tableau server administration user management licensing platform upgrades and performance monitoring. The Tableau Administrator will work closely with teams to ensure best practices for project setup user access and system health as well as troubleshoot and resolve issues related to Tableau tools a
Responsibilities
Job Description: Tableau AdministratorManage and optimize our Tableau environment ensuring seamless operations for end-users and efficient project governance. This role involves overseeing Tableau server administration user management licensing platform upgrades and performance monitoring. The Tableau Administrator will work closely with teams to ensure best practices for project setup user access and system health as well as troubleshoot and resolve issues related to Tableau tools and services.
1. Project Management: Create update and maintain Tableau projects folders and permissions. Monitor projects for usage ownership and licensing issues providing consulting and recommendations.2. User Management: Approve user access requests clean up unused users and monitor user activity. Provide support for Tableau-related issues in collaboration with the K2 team.3. Tableau Platform Administration: Perform upgrades patching and monitoring of Tableau Server and Desktop. Ensure system performance troubleshoot extract issues and optimize server operations.4. Licensing: Monitor license usage purchase additional licenses when needed and provide transparency on license costs.5. TableauTools Administration: Implement updates monitor failed requests and provide ongoing support for TableauTools and related services.6. Application Support: Address L1 L2 and L3 support tickets related to Tableau platform issues.Project Management: Timely creation and maintenance of Tableau projects and folders (24 hours).User Management: Approval of Creator requests within 48 hours and weekly cleanup of unused users.Server and Platform Health: Timely upgrades and proactive monitoring to ensure system performance.Licensing: Ensure proper license tracking and purchase renewal before availability drops below 10%.Response Time: Ensure support tickets are addressed within 48 hours and resolutions provided within 24 hours.Strong technical knowledge of Tableau Server TableauTools Active Directory and SSL/SAML management.
Excellent troubleshooting communication and problem-solving skills.
Ability to manage projects users and system performance proactively.
