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Associate - Projects

Cognizant

0 - 3 years

Bengaluru

Posted: 26/02/2025

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Job Description



Job Summary

Major Incident Manager

  • Good understanding of ITIL Processes - Incident Major Incident Problem and Change
  • Experience handling Major Incidents - running outage bridges managing stakeholder communication
  • Excellent oral and written communication skills.
  • Should be willing to work from Client office in Bangalore 2-3 days in a week 4 am - 2 pm IST shifts.
  • Provide rotational on-call on weekends.

    • Responsibilities

  • Good understanding of ITIL Processes - Incident Major Incident Problem and Change
  • Experience handling Major Incidents - running outage bridges managing stakeholder communication
  • Excellent oral and written communication skills.
  • Should be willing to work from Client office in Bangalore 2-3 days in a week 4 am - 2 pm IST shifts.
  • Provide rotational on-call on weekends.

    • About Company

    Cognizant is a global leader in technology and consulting services, helping businesses transform their operations through digital solutions. Specializing in IT services, including software development, business process outsourcing, and consulting, Cognizant supports clients across industries such as healthcare, financial services, manufacturing, and retail. With a focus on innovation, Cognizant assists organizations in modernizing their technology, improving operational efficiency, and enhancing customer experiences. Headquartered in the U.S., it is consistently ranked among the most admired companies in the world and is a member of the NASDAQ-100.

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